DIVERSEcity Community Resources Society

Newcomer Information & Support Worker, Spanish Speaking

Tue, 30 Jun 2026 18:58:12 +0000

Job Title: Newcomer Information & Support Worker, Spanish Speaking

Status: Regular, Part-time (Union position)
Vacancies: 1
Wage: $27.53 - $31.57/hr (starting at $27.53)
Grid: 10

Hours: 21 Hours/Week
Schedule: 9.00 - 4.30 (Tuesday and 2 other days in the week; Hybrid – 1 day from home)

Start Date: ASAP
End Date: March 31, 2027 (with possible extension)

Date Posted: June 30, 2026
Closing Date: Open until filled

Please note that internal applicants must apply by July 7, 2026 internal applications received after this date will not be considered as internal and seniority will not apply position will remain open until filled.

The Opportunity:

We are currently recruiting for the role of Newcomer Information and Support Worker - Spanish speaking to join our team in Surrey, B.C. The Newcomer Information and Support Workers provide newcomer immigrants and refugees with information, orientation, service linking and short-term adaptation counseling to facilitate their successful settlement and integration into the community. As part of this process, the worker acts as a liaison between the immigrant and/or refugee client, and the third-party service providers to facilitate the communication and access to programs and services.

The Key Areas of Responsibility are:

Gather information to assess the needs and issues of newcomer immigrants and refugees and their families, and to develop and implement an action plan to meet these identified needs;
Identify potential and actual risks and barriers encountered by the client and/or his family to access programs and services that are necessary for the successful settlement and integration into the community;
Apply the strengths-based framework, explore with the client/client family past and present coping strategies to address identified challenges/issues, with the goal of facilitating the development of effective coping skills and support mechanisms;
Assist clients in accessing appropriate programs and services for which they are eligible, and to ensure successful linking to these services. This includes liaising between the client and a third-party service provider to link clients to appropriate community and government resources and support services, making referrals to resources related to the economic, legal, social, health, cultural educational and recreational facilities, and assisting clients to complete application forms, such as child tax benefit, childcare subsidy, CPP, MSP, OAS, etc.
Provide information concerning clients rights and obligations as a service recipient and resident of Canada;
Provide interpretation services (both language and cultural) to facilitate interaction/interface between immigrant and/or refugee clients and the community;
Detect issues such as depression, family violence, substance abuse, intergenerational conflicts through the early identification of warning signs that may be present in part as a result of the cultural adjustment challenges faced by the client/client family and to refer clients to the appropriate support services;
Provide life skills support to assist immigrant and/or refugee client families in coping with various daily living activities, such as banking, shopping, English language acquisition, transportation, and access to a variety of community services;
Plan, coordinate and/or provide educational workshops on a variety of topics related to the successful settlement and integration of newcomer immigrants and refugees, such as household management and budgeting, Canadian cultural norms and systems, Canadian laws and regulations regarding child-rearing, income tax, social benefits, etc.

Qualified candidates will possess:

Degree in Social Work or related human services, or Diploma in Community Social Services, and one (1) year recent community services related work experience, or an equivalent combination of education, training, and experience;
Written and verbal fluency in English and Spanish Speaking at a professional level;
Demonstrated knowledge of the needs and issues of immigrants and refugees in Canada;
Must be comfortable working with individuals who have experienced trauma;
Ability to respond to or assist in emergency situations;
Strong interpersonal, mediation, negotiation and conflict resolution skills;
Knowledge and understanding of legislation and policies relevant to immigrants and/or refugees in Canada;
Knowledge in the areas of needs and risk assessment, family dynamics, the impact of trauma, and the settlement and integration process;
Ability to promote and implement education and support group services;
Demonstrated cultural awareness in working with others;
Sound knowledge of community resources, programs, and services;
Demonstrated ability to independently and as part of a team;
Working knowledge of standard office equipment and software applications.

A Criminal Record Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered. Resumes may be reviewed as they are received and the position may close without notice.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at recruitment@dcrs.ca. Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 45 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Account Representative- Temporary

Mon, 29 Jun 2026 18:41:24 +0000

Job Title: Account Representative

Status: Temporary (Union position)

Wage: $30.95 - $35.52/hr (starting at $30.95)

Grid: 12

Schedule: Monday to Friday 8 am to 5 pm

Start Date: ASAP

End Date: October 31, 2027 or until return of the incumbent

Date Posted: June 29, 2026

Closing Date: Open Until Filled

Please note that internal applicants must apply by July 6, 2026 . Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The Account Representative is responsible for establishing and maintaining relationships with key accounts, providing customer service and ensuring contract staff are scheduled as required.

The key areas of responsibility are:

Previous call center or reception role experience;
Must speak another language. For assistance with translations and/or interpretation;
We prefer candidates who have experience with being an interpreter or translator in the past;
Interpretation and translation knowledge is a must;
Detailed oriented and HIGH multi-tasking skills;
Establish, maintain and grow account relationships with key customers including sales and outreach;
Manage and resolve customer complaints and service issues;
Conduct on-going communications and marketing programs with key assigned accounts;
Process and manage customer accounts and related transactions in the CRM system;
Process and manage accounts receivable and accounts payable functions;
Process and manage analytics and performance metrics from the CRM system, provide monthly reports and statistics;
Receive requests for interpretation and translation services, schedule and assign contract staff for fulfillment;
Maintain intake, evaluation, record keeping and requisitions;
Order and maintain supplies for the Interpretation program;
Keep records of materials expenditures, bills, and claim forms, and monitor day-to-day accounting to facilitate conformance to the program budget;
Support the delivery of training and orientation sessions to interpreters and translators;
Give information to the public regarding the services of the Society;
Ensure new interpreters’ and translators’ files are complete;
Provide telephone reception duties including public inquiries regarding programs and direct calls appropriately;
Adhere to Policies and Procedures and Personnel Policies, Procedures and Practices of the Society;
Attend and/or assist in organizing program events;
Perform other related duties as directed by the manager.

Qualified candidates will possess:

Minimum of one year of experience in an intensive call center operation;
Minimum of one year of experience in an account representative role in a sales and fulfillment function;
Extensive experience in financial systems including accounts receivable, accounts payable, invoicing and collections;
Post- Secondary college level education with completed certificate in a program incustomer service and/or business administration or sales;
Minimum of three years’ recent experience in a customer service related role;
Extensive experience in working with Customer Relationship Management (CRM)database systems;
Highly professional telephone manners, interpersonal skills, excellent organizational and time management skills;
Experience in community interpreting, dispatch and customer request fulfillment.
Experience in customer service, sales and call center operations;
Fluent in oral and written English and fluent in an additional language;
Ability to work well with volunteers, public, and staff from diverse cultural backgrounds;
Ability to maintain billing and record-keeping systems;
Strong background and experience with financial systems and accounting processes and procedures;
High proficiency with computers, including Word, Excel, Access, ACCPACC and CRM database systems;
Typing speed: 50 words per minute.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Coordinator, Youth Eco Alliance

Mon, 29 Jun 2026 18:14:08 +0000

Job Title: Program Coordinator, Youth Eco Alliance

Status: Temporary, Full-time (Union position)
Schedule: Monday - Friday

Hours: 35 hrs/week
Wage: $30.95 - $35.52 (Starting $30.95)
Grid: 12

Start Date: July 10, 2026
End Date: Until return of incumbent

Posting Date: June 29, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by July 6, 2026, internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

Opportunity

The Program Coordinator – Eco Youth Alliance is responsible for coordinating and delivering the Eco Youth Alliance program for immigrant and BIPOC youth aged 15-30 across five regions of British Columbia. The program will equip youth with leadership, project management, and proposal writing skills to design and implement community-based environmental project

Key Responsibilities:

Lead the recruitment, intake, and selection of youth participants for program cohorts.
Develop and facilitate structured workshops covering leadership, project development, proposal writing, and community engagement.
Ensure all program activities align with the Eco Youth Alliance objectives and Canada Service Corps (CSC) micro-grant goals.
Provide logistical support for program activities, including securing venues, coordinating virtual sessions, and managing workshop materials.
Monitor and evaluate the effectiveness of training sessions and modify content as needed to enhance learning outcomes.
Develop and implement structured mentorship and support systems for youth participants.
Support youth in developing competitive micro-grant proposals and oversee the proposal review and selection process.
Coordinate the distribution of 300 micro-grants over two years and track the progress of funded youth-led projects.
Conduct regular check-ins and evaluations with youth project leaders to ensure their projects remain on track and provide necessary support.
Collaborate with environmental organizations and mentors to provide youth with ongoing
guidance.
Track participant engagement, progress, and project success through qualitative and
quantitative data collection.
Conduct surveys, focus groups, and one-on-one evaluations to assess program impact.
Prepare monthly, quarterly, and annual reports for internal and external stakeholders, including funders.

Qualified Candidates will possess:

Post-secondary degree in social sciences, environmental studies, youth development, or a related field;
Minimum of 2 years of experience in program coordination, youth engagement, or community development.; or an equivalent combination of education, training & experience;
Experience working with BIPOC and newcomer youth populations;
Strong knowledge of environmental sustainability, community leadership, and project development.
Excellent facilitation, mentorship, and communication skills.
Excellent verbal and written communication skills in English;
Excellent organizational and time management skills;
Ability to develop and deliver training programs and material;
Able to make public presentations and group facilitation;
Demonstrated ability to work collaboratively within a team setting;
Sound knowledge of community resources and ability to network and build partnerships;
Ability to work with minimal supervision and meet deadlines;
Strong computer literacy skills (including MS Windows, MS Word, MS Works, MS Excel and the internet).

A Criminal Record Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

APPLICATION REQUIREMENTS:

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Employment Specialist - Future Leaders

Fri, 26 Jun 2026 18:19:48 +0000

Job Title: Employment Specialist - Future Leaders

Status: Regular, Full-time (Union position)
Hours: 35 Hours/Week
Schedule: Monday-Friday (Hybrid Schedule- 3 days minimum in office)

Grid: 11
Wage: $29.22/hr - $33.54/hr (starting $29.22/hr)

Start Date: ASAP
End Date: March 31, 2028

Date Posted: June 26, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by July 3, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The Employment Specialist provides social and economic integration support to newcomers to Canada, naturalized citizens who are looking to be engaged in the job market. The service provisions include information, orientation, service linking, job placement and coaching. Employment Specialists possess skills and expertise in at least three of the following areas: assessment, information and resource management, facilitated individual and group learning; job development; knowledge of labour market trends, career transition and self-employment etc.

Key Responsibilities:

Recruits clients by liaising with community services, agencies and training institutions to increase client referrals;
Interviews clients and prepares case histories and assesses eligibility for services. Coordinates with community and employment service providers (e.g. Work BC) and refers clients to more appropriate services as needed;
Conducts assessments to find each person’s skills, interests, employment history and career goals as well as their settlement needs. This may include pre-employment assessments and needs assessments to identify barriers;
Conducts individual employment counselling sessions with clients to gather information, identify challenges, and initiate problem-solving. Assesses clients’ interests, skills, abilities and readiness as they relate to obtaining and retaining employment and identifies barriers to employment;
Prepares clients for, and supports them during the job search, selection and hiring process. This may include proving assistance with matters such as career development, job search strategies, job readiness and interview skills and connecting clients to settlement and career development related community services and resources;
Creates marketing materials such as brochures, posters, public service announcements etc.;
Prepares and manages case files for clients not eligible for other community or employment services;
Conducts program promotion to community services, media sources and internal marketing;
Provides referrals to short term crisis and mental health counselling;
Plans, develops and facilitates employment workshop sessions;
Develops and maintains a network of appropriate contacts with external service providers to support and follow up on client referrals based on needs and eligibility of client group. Maintains comprehensive inventories of community resources to make available to immigrant and/or refugee clients;
Meets targets and deliverables as outlined in the contract;
Maintains client files and records according to Society or program accreditation standards;
Prepares reports and compiles program statistics;
Prepares work placement contracts and process financial requisitions for wage subsidies and other financial allowances provided to clients and employers;
Tracks and forecasts financial obligations within the program;
Attends program planning/review meetings, team and all-staff meetings, and special meetings as required;
Liaises with external stakeholders and attends external meetings, workshops or conferences related to employment and immigrant issues for networking, marketing, advocacy and/or professional development purposes;
Assists with monitoring, development and implementation of quality assurance;
Participates in annual performance appraisals with the Manager;
Adheres to Policies and Procedures of the Society;
Performs other duties as required by the Manager.

Qualified Candidates will possess:

Diploma in Human Resources or related human services;
One (1) year experience directly related to career development, human resources or recruitment or an equivalent combination of education, training and experience;
Demonstrated knowledge of the needs and issues of job seekers in Canada;
Demonstrated knowledge of relevant community resources, programs and services.
Knowledge of adult learning models, career decision making process, assessment of pre-employment barriers including English as a Second Language;
Knowledge and understanding of legislation and policies relevant to employment in Canada (Employment Standards Act, Work Safe BC, etc.);
Knowledge of post-secondary education system in Canada and the existing employment services;
Demonstrated ability to build relationships across all levels including the ability to present information to multi-cultural groups and employers and one on one career coaching to individuals;
Demonstrated ability to provide support to the target service users in the event of workplace safety or employment standards violation, liaising with service providers such as employment Standard Branch, WorkSafe BC, and other relevant legal assistance;
Verbal and written English proficiency at a professional level;
Demonstrated ability to work collaboratively within a team setting - inter-departmental teams and community service providers;
Intermediate to advanced level user of MS Office, Internet and email applications;
Experience utilizing social media as a method of client recruitment and communication/promotion.

Preference will be given to candidates who also posses:

CCDP or CDP certification;
A second language.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Marketing, Communications & Events Lead

Tue, 23 Jun 2026 18:12:28 +0000

Job Title: Marketing, Communications & Events Lead

Status: Regular, Full-Time
Hours: 37.5 hours per week
Schedule: Monday - Friday (some evenings and weekends as required)

Salary: This position starts at $55,000 per year and increases to $79,089 per year, over a 10- year period. This salary range incorporates experience, yearly salary increments to reward years of service, employee growth and development within the organization.

Start Date: ASAP

Date Posted: June 23, 2026
Closing Date: Open until filled

The Opportunity

As the Marketing, Communications & Events Lead reporting to the Senior Manager, Marketing and Communications, you will play a vital role in amplifying DIVERSEcity’s mission and impact and promoting its services through digital marketing, multimedia content creation, community events and stakeholder relations. You will play an important role in developing and implementing innovative marketing and event strategies to engage community members, clients, corporate partners and donors, while supporting DIVERSEcity’s profile and business development. You will work together with the other members of the Marketing and Communications team to create compelling and consistent branding, marketing and communications materials across print and digital platforms.

Key Responsibilities

Develop innovative, data-driven digital marketing, communications and stakeholder engagement strategies to increase audience reach, strengthen relationships, and support event success and revenue growth;
Lead aspects of event planning and execution, hosting and coordination, including logistics, managing budgets, timelines, vendor management, marketing and promotion, and post-event follow-up and evaluation;
Lead the creation and execution of diverse marketing, communications and thought leadership assets, including social media content, videos, website content, pitch packages and digital advertising (e.g., Google Ads);
Drive business development efforts through the pursuit of new funding opportunities, including grant applications and corporate sponsorships, while strengthening stakeholder relationships to support revenue growth;
Advance media relations and community outreach to support promotion of events and programs;
Partner with program staff to design and implement portfolio-specific marketing plans, ensuring alignment with organizational messaging, brand standards and strategic priorities;
Manage and monitor budgets and revenues related to communications, events, and business development and fundraising initiatives;
Oversee relevant vendors and contractors, including managing invoicing and contractor agreements for events and projects;
Exercises independent judgment in planning, prioritizing and executing marketing and events strategies;
Ensures accountability for outcomes, including evaluating effectiveness of strategies and adjusting as needed;
Other duties to support marketing, communication and event planning at DIVERSEcity.

Qualified candidates will possess:

At least three to five years of experience in communications, event planning, stakeholder engagement and/or public relations;
Bachelor's degree in communications, journalism, public relations or a related field;
Fluent English writing, editing and proofreading skills, and strong verbal communication skills;
Multimedia content and design skills with the proven ability to create compelling messaging and materials; including social media, video and marketing content;
Experience planning and executing successful events including seeking sponsorships and corporate partners;
Experience managing websites, social media and other digital communications tools including Google Ads;
Proven ability to manage projects and work collaboratively with others to achieve goals;
Strong attention to detail and ability to manage multiple priorities and work independently in a fast-paced environment;
Interpersonal skills to facilitate work with a wide range of individuals and groups from culturally diverse communities;
BC Driver's License and access to a personal vehicle;
Ability to work in office three days a week, with flexibility to occasionally adjust days to attend events or activities, including on evenings and weekends, as team operational needs require.

A Criminal Record Check is a requirement of employment.

Application Requirements:

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered, including providing links to samples of your work. Applications without samples will not be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

This position is based in our Surrey office and offers a blend of in-office and remote work. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity:

DIVERSEcity Community Resources Society is a registered charity in BC. Since 1978, DIVERSEcity strengthens communities by advancing opportunity, equity and inclusion for people and communities, helping build a stronger Canada for everyone. For 46 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. To learn more about DIVERSEcity visit us at www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Clinical Counsellor, Community Action Initiative

Tue, 23 Jun 2026 17:24:10 +0000

Job Title: Clinical Counsellor, Community Action Initiative

Status: Regular, Part-time (Union position)

Number of Vacancies: 1

Wage: $47.26 - $57.84/hr (starting at $47.26)

Grid: 16P

Hours: 21 Hours/Week

Schedule: Monday to Fridays including Saturdays based on client’s needs 8 am - 6 pm flex schedule.

Start Date: ASAP

End Date: May 31, 2027

Date Posted: June 23, 2026

Closing Date: Open Until Filled

Please note that internal applicants must apply by June 29, 2026 internal applications received after this date will not be considered as internal and seniority will not apply – position will remain open until filled.

The Opportunity:

The Clinical Counsellor provides professional client care to clients and client families of diverse cultural origin. Referred clients are at risk due to a combination of issues including cross-cultural conflict, role loss and reversal, substance abuse, parent/teen conflict, suicidal ideation, family violence, marital conflict, and other issues pertaining to immigration and settlement. The Counsellor collaborates with interdisciplinary team members and the Ministry of Children and Family Development’s Child and Youth Mental Health team, Fraser Health Authority, and other health care professionals/providers.

Key Responsibilities:

Provides clinical services to clients in the community by conducting comprehensive assessments, implementing therapeutic interventions during on-going follow-up care, and consulting with the individuals’ general practitioners;
In collaboration with manager, responds to critical incidents with appropriate reporting, safety planning, and crisis intervention to address safety concerns;
Develops and implements approaches to supporting clients that centre around the client’s needs, strengths, and individual preferences;
Provides individual, family, group, and psycho-educational supports as appropriate for the client and family;
Supports the client’s development of stronger relational and community supports;
Works collaboratively with Provincial ministry staff, care professionals, and clients/family in the identification and resolution of client/family mental health issues, ethical dilemmas, concerns regarding services, and coordination and integration of care;
Develops safety plans with the clients to enhance their sense of safety;
Maintains records in accordance with established procedures and policies and prepares/maintains statistical data, correspondence reports and other documentation, as requires;
Participates in service, inter-disciplinary case conferences and team meetings, as required by the employer, shares information, demonstrates and/or provides guidance on clinical/health related tasks, ensures students are aware of assignments developed by the employer and reassigns clinical/health related tasks, as necessary;
Adheres to ethical principles and standards of practice for the counselling profession as it relates to informed consent, confidentiality, and professional conduct;
Provides an ongoing commitment to client services and continuous quality improvement to ensure best practice client services and the most effective delivery of service;
Performs other related duties, as directed by the Manager or designate.

Qualified candidates will also possess:

Registered Clinical Counsellor (RCC) designation from the BC Association of Clinical Counsellors;
Two years’ recent related clinical experience working with children, adolescents, and families, substance use or an equivalent combination of education, training and experience;
Demonstrated ability to organize and facilitate groups designed to provide counseling services and therapeutic interventions to a wide variety of participants;
Strong written, verbal and interpersonal communication skills.
A second language is an asset.
Understanding of the immigrant and refugee experience;
Demonstrated ability to work with the specific cultural population required;
Demonstrated ability to work cooperatively and independently;
Occupational First Aid, or be willing to obtain one upon start of position;
Class 5 BC Driver’s License and access to a vehicle.

A criminal record check is required as a part of this process.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Coordinator, Outreach Spanish Speaking (Pending Union classification)

Mon, 15 Jun 2026 18:33:38 +0000

Job Title: Program Coordinator – Outreach Spanish Speaking (Pending Union classification)

Status: Temporary, Full Time (Union Position)
Hours: 35 hours/ week
Schedule: Monday to Friday, 9:00 AM – 4:30 PM, with some evenings and weekends as required.

Grid: 12
Rate: $29.17/hr - $33.49/hr (starting at $29.17/hr)

Start Date: June 26, 2026

End Date: August 28, 2026 or until return of the incumbent

Date Posted: June 15, 2026
Closing Date: Open until filled

Please note that internal applicants must apply by June 21, 2026. Internal applicants received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity

The Program Coordinator – Outreach is responsible for implementing and overseeing outreach strategies that engage Temporary Foreign Workers (TFWs) and community partners. This role focuses on delivering information sessions, conducting on-site outreach visits, participating in cultural events and subcontractor meetings, and strengthening community partnerships. The Outreach Coordinator also works to expand program visibility and support TFWs in accessing available services and supports.

Key Responsibilities

• Coordinate and deliver program activities: Organize and oversee outreach activities for Temporary Foreign Workers

• Event Planning and Coordination: Plan, organize and attend events, such as workshops, health fairs and site/farm visits to promote program services and support integration.

• Resource Management: Establish and maintain an inventory of community resources and services available to clients.

• Collaboration with partners: Work closely with other program staff from Sub-Agreement Holders and stakeholders to identify emerging needs and develop responsive service strategies.

• Volunteer Coordination: Schedule, monitor, oversee and recognize volunteers working within the program.

• Provide language support/ translation to community members and partners supporting Temporary Foreign workers as needed

• Outreach and Client Attraction: Independently conduct outreach in the community to attract new clients in creative, culturally appropriate and effective ways and help promote CARE for Migrant Workers with clients and partners.

• Will be responsible for maintaining timely, accurate reports detailing participant activity and statistical information.

• Manage the rental usage of program spaces, including bookings, contracts, requirements, and keeping the calendar.

• Coordinate Sub-contractor meetings with Program Manager

• Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization or program in external events.

• Develop, Build, and maintain positive, long-term relationships with members, volunteers, and staff

• Other related duties as assigned by the manager.

Qualifications

• Diploma in Community Social Services or related human/social services field

• Minimum two (2) years relevant community services-related work experience in project coordination, administration, volunteer management, and working with vulnerable populations, or an equivalent combination of education, training, and experience.

• Written and verbal fluency in English and at a professional level.

• Fluent in Spanish

• Knowledge of the needs and issues of Temporary Foreign Workers in Canada and appropriate community resources.

• Knowledge and understanding of legislation and policies relevant to Migrant Workers in Canada.

• Ability to promote and implement education and support group services;

• Demonstrated cultural awareness in working with others;

• Sound knowledge of community resources, programs, and services.

• Demonstrated ability to work independently and as part of a team.

• Demonstrated ability to coordinate and supervise volunteers;

• Working knowledge of standard office equipment and software applications

• Valid B.C. Driver’s license required. Local area travel requires the use of a personal

vehicle for which mileage reimbursement is paid.

• Availability to work frequent weekends and evenings

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity:

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

2SLGBTQI+ Case Specialist

Tue, 09 Jun 2026 18:21:12 +0000

Job Title: 2SLGBTQI+ Case Specialist

Status: Regular, Part Time (Union Position)
Hours: 21
Schedule: Monday - Wednesday (9.00 to 4.30 pm; Flexible schedule might be needed)

Grid: 12
Rate: $29.17- $33.49 (Starting at $29.17/hr)

Start Date: ASAP
End Date: March 31, 2027

Date Posted: June 9, 2026
Closing Date: Open until filled

Please note that internal applicants must apply by June 15, 2026, internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

Opportunity:

We are currently recruiting a 2SLGBTQI+ Case Specialist to join the Refugee & Immigrant Specialized Experience (RISE) team. The 2SLGBTQI+ Case Specialist will provide individualized support to 2SLGBTQI+ newcomers with the goal of supporting their successful integration into the community through eventual participation or referral to the appropriate Settlement and Integration Program. The RISE program works with eligible clients using an integrated, holistic and client-centred model, providing clients with specific One-on-One case management or Family Services, as well as Group Services, through a wrap-around case management system. These services include life-skills, literacy and essential skills workshops and courses, field trips, and support groups to enhance social and emotional well-being.

Key Responsibilities:

Conducts outreach to solicit client referrals to the program;
Responds to client referrals by outlining the program eligibility and services;
Conducts client intake of eligible clients, including Service Consent or provides information on and referrals to other community service providers, resources and professionals as required;
Plans, prepares and conducts life skills training, encouragement and support (individual service);
Participates in the development, and implementation of group services, including the workshops, courses, workshop series and support groups;
Provides in-home and community support and guidance to clients and families; facilitates positive family communication, assists clients in making positive changes and solving problems related to integration and self-sufficiency;
Provides emotional support, cultural brokerage and feedback to clients including crisis response and intervention;
Develops service/action plans that are integrated and holistic;
In more complex cases, participates in integrated case management meetings or meets with professionals and social workers to report clients’ activities and progress, discusses case planning, issues and concerns;
Maintains related records and statistics. Produces reports, including intake, progress, and discharge in accordance with established policies and guidelines;
Liaises with other community service providers, professionals to coordinate services and to ensure that interests of clients are considered in decisions affecting them;
Accompanies clients to meetings and appointments as needed;
Connects clients to 2SLGBTQI+ services and the larger community;
Informs clients on their rights as an 2SLGBTQI+ person in Canada;
Adheres to agency policies and procedures and standards of practice;
Performs other related duties as required.

Qualified Candidates will possess:

Bachelor’s Degree in related human/social service field;
One (1) year recent experience in case managing vulnerable refugee populations, or an equivalent combination of education, training and experience;
Experience working with 2SLGBTQI+ newcomers
Ability to speak/read/write English at a professional level;
Demonstrated recent experience in conducting client needs assessments with multi- barrier vulnerable immigrant and refugee populations and implementing a holistic service or action plan;
Demonstrated ability to implement professional boundaries with clients;
Knowledge of the refugee experience and refugee settlement issues and knowledge of community agencies, services and resources, especially in the communities of Surrey, North Delta and/or Langley;
Knowledge of the 2SLGBTQI+ newcomer experience and barriers and knowledge of community agencies, services and resources;
Demonstrated ability to work independently, problem solve with confidence to ensure effective case management;
Working knowledge of standard office equipment and software applications;
A valid class 5 Drivers’ license and access to a vehicle is an asset
Ability to work a flexible schedule.
Fluency in Arabic or Swahili is considered an asset
Lived experience as someone from the 2SLGBTQI+ community is preferred

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is not available for relocation or sponsorship; we can only consider those legally entitled to work in Canada.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is an in-person service. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Manager- C.A.R.E for Migrant Workers Support - Subcontractor Monitoring

Fri, 05 Jun 2026 18:57:37 +0000

Job Title: Program Manager- C.A.R.E for Migrant Workers Support - Subcontractor Monitoring

Status: Regular, Full Time (exempt)

Hours: 37.5 hours per week

Schedule: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Start Date: June 15, 2026
End Date: March 31, 2027 (with possibility of extension)

Salary: This position starts at $72,000 per year and increases to $103,535 per year, over a 10- year period. This salary range incorporates experience, yearly salary increments to reward years of service, employee growth and development within the organization.

Date Posted: June 5, 2026

Closing Date: Open until filled

The Opportunity:

Reporting to the Senior Manager, Partnership & Collaboration, the C.A.R.E. Program Manager is tasked with effectively and efficiently coordinating DIVERSEcity's Collective Advocacy for Rights and Education (C.A.R.E.) For the Migrant Workers Support Project. This pivotal role within the organization encompasses delivering high-quality programmatic oversight, fostering relationships with migrant workers and community partners for collaborative continuous support, and driving program improvement through data-driven evaluation. The Program Manager maintains budget and subcontractors, managers human resources, oversees subcontractor performance and financial claims, and manages risk within the C.A.R.E. project. Additionally, the Project Manager will contribute to the agency's strategic platform.

Key Responsibilities:

Collaborate with the Senior Manager on all contractual work, including budget management, preparation of monthly expense claims for both the project and its subcontractors, and financial and narrative reports.
Monitor and ensure program service quality, innovation, participation, utilization, and evaluation.
Develop M.O.U.s for sub-agreement holders, redistributing funding with support from finance, and monitor subcontractors' financial claims and performance.
Monitor and evaluate the collective impact of partnerships on the lives of migrant workers.
Prepare budget forecasts for assigned programs and monitor expenditures with the finance department.
Prepare funding and proposal applications for subcontractors.
Coordinate partner/sub-agreement approaches and mobilize knowledge informed by TFW (Temporary Foreign Workers) lived experience, supported by innovative tools and training.
Set up project infrastructure (project work plan, outreach, and communications plan).
Develop and update the Migrant Worker Knowledge Hub and monthly calendar of events and services.
Provide reports to funders, assigned supervisor, or Board of Directors, as required.
Participate collaboratively within internal teams, external committees, advisory groups, and relevant networks to stay informed on emerging issues, build programming capacity, and advocate on behalf of migrant workers.
Actively develop strategic partnerships with non-traditional sectors and partners.
Conduct sub-contractor negotiations under the direction of the Senior Manager and Director.
Oversee all required C.A.R.E. for Migrant worker's support meetings.
Recruit and coordinate C.A.R.E. project staff and contractors.
Research further funding streams and develop grant proposals based on strategic needs.
Coordinate relevant training, knowledge-sharing and cross-sectoral events.

Qualified candidates will possess:

Minimum university or college diploma in community planning and engagement, social policy, not-for-profit management, or demonstrated related experience in the field.
Minimum three years' experience supervising and developing staff and teams; supervision experience within a unionized environment preferred.
3 years' experience in Project Management, including experience with subcontractor monitoring and evaluation and managing financial claims.
Understanding of the migration and settlement experiences of migrant workers.
Experience with budget forecasting and expenditure monitoring.
Proven success in multicultural settings.
Proven track record of working with multiple community and governmental stakeholders to catalyze collaboration (including agricultural and consulates)
Proven ability to plan large scale events
Deep understanding of equity, diversity, and cultural safety.
Excellent organizational and project management skills.
Understanding of Impact Evaluation and Outcomes measurement.
Ability to multitask and adapt to emerging needs.
Effective communication and public speaking skills.
Strong computer literacy and proficiency with funder Client Management Systems, MS Office 365 (Teams, SharePoint, Word, PowerPoint and particularly EXCEL).
Bilingual – English/Spanish is a definite asset; knowledge of other languages is strongly preferred.
Valid BC (British Columbia) Driver's License and access to a car.
Ability to work some evening and weekends.
Ability to do provincial travel as needed

Application Requirements:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcity' s staff, clients, and community. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity:

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Coordinator, Future Leaders

Thu, 04 Jun 2026 18:50:05 +0000

Job Title: Program Coordinator, Future Leaders

Status: Regular, Full Time (Union Position)
Hours: 35 hours/ week
Schedule: Monday - Friday 9am to 4: 30pm (Hybrid Schedule- 3 days minimum in office)

Grid: 12
Rate: $29.17/hr - $33.49/hr (starting at $29.17/hr)

Start Date: ASAP
End Date: March 31, 2028

Date Posted: June 4, 2026
Closing Date: Open until filled

Please note that internal applicants must apply by June 10, 2026. Internal applicants received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity

DIVERSEcity Community Resources Society is currently seeking applications from qualified candidates for a Full-time position for the role of Program Coordinator Future Leaders Youth Employment Program in Surrey, BC. Reporting to the Manager, Youth Employment Programs, this Program Coordinator is responsible for activities that support the coordination and overall delivery of the Future Leaders program. Future Leaders is a federally funded (Employment and Skills Development Canada (ESDC) – Youth Employment Skills Strategy (YESS) initiative that supports youth, ages 15-30 in their journey toward employability skill enhancement and career success. Key components of the program include cohort-based and 1-1 support from experienced Employment Specialists to support youth job seeking participants with:

Career exploration and job search skills
Industry-recognised short-term training certifications
Enrolment in accredited post-secondary programs
Quality employment opportunities with wage subsidies for employers
Provision of financial supports including program and activity completion bonuses

Key Responsibilities

Provide assistance to the Manager and Employment Specialists in all aspects of their work in providing the activities and services associated with the program
Conduct initial participant intakes to assess participant needs and eligibility in order to refer to the appropriate team members and/or external resources.
Independently conduct outreach in the community to attract new youth participants in creative and effective ways and help promote the program to strategic community partners.
Take detailed notes during meetings to ensure accurate record-keeping and follow-up of program and staff tasks and activities.
Offer participants information on available life and employability services and make referrals to appropriate internal and external community resources.
Build and maintain relationships with relevant community service providers to enhance program referrals and partnerships.
Plan, organise and attend events, such as forums, job fairs, and other community engagement activities, to promote program services and support integration.
Establish and maintain an inventory of community resources and services available to participants.
Work closely with other program staff and stakeholders to identify emerging needs and develop responsive service strategies.
Schedule, monitor, and oversee volunteers/practicum students working within the program and provide support to their training plans in tandem with the Program Manager.
Facilitate effective coordination and communication within the team to ensure seamless service and support delivery.
Report Administration: Assist the Manager in compiling and tracking program data for internal and funder-related reports and ensure compliance with funder/contract directives ad deadlines; effectively maintain relevant participant program and participant data in DIVERSEcity’s CRM, and maintain accurate financial records and outcome data in any required program trackers.
Other duties as assigned by management.

Qualifications

Diploma in a related human/social services field, with preference given to those with a Career Development Practitioner background.
Minimum of two years of relevant experience in project coordination, administration, volunteer management, and working with youth, immigrant, or other vulnerable populations, or an equivalent combination of education, training and experience.
Experience with job development and job search technique and sector specific experience is preferred.
Strong understanding of workforce integration, and immigrant and settlement issues and the challenges faced by youth and immigrant job seekers.
Excellent verbal and written communication skills in English.
Exceptional organisational and time management skills.
Demonstrated ability to work collaboratively within a multicultural team setting.
Knowledge of community resources and ability to build and maintain partnerships.
Ability to work with minimal supervision and meet deadlines.
Strong computer literacy skills, including proficiency with MS Windows, MS Word, MS Excel, internet research, Canva, Doodle Poll, and social media.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity:

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Residence Worker - Evening (Pending Classification Approval)

Fri, 29 May 2026 17:55:39 +0000

Job Title: Residence Worker - Evening (Pending Classification Approval)
Location: Side by Side Village

Status: Regular, full-time (Union position)
Number of Vacancies: 1
Wage: $25.95 - $29.76/hr (starting at $25.95)
Grid: 10
Hours: 35 Hours/Week
Schedule: Monday to Friday (1pm - 8pm)

Start Date: June 20, 2026
End Date: March 31, 2028

Date Posted: May 29, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by June 5, 2026, internal applications received after this date will not be considered as internal and seniority will not apply.

The Opportunity:

The Residential Worker – Evening provides on-site support to youth and youth with children residing in a transitional housing program. This role focuses on supporting daily stability, safety, and household functioning while contributing to a calm, respectful, and structured living environment.

Working within a trauma-informed, culturally responsive, and harm reduction framework, the Residential Worker supports residents (ages 16–30) who may be experiencing homelessness, instability, or crisis-related challenges. Evening staff play a key role in engagement, basic support, crisis response within protocol, and continuity of care into the overnight period.

KEY RESPONSIBILITIES:

Resident Support & Monitoring

Provide a supportive, respectful, and non-judgmental presence during overnight hours;
Conduct wellness and safety checks, including for youth with children;
Respond to resident needs, including providing immediate emotional support and de-escalation as required;
Support a safe, calm, and structured overnight environment;
Provide supportive engagement and positive role-modelling to encourage stability and routine.

Safety & Crisis Response

Monitor the premises and respond to safety concerns as they arise;
Respond to crises including conflict, distress, or urgent situations;
Follow established protocols, including contacting emergency services when required;
Complete incident reports and documentation according to program policy.

Program Operations & Household Support

Maintain accurate and timely documentation (shift logs, incident reports, resident notes);
Support intake, transitions, or discharges during overnight hours as directed;
Ensure adherence to house guidelines and program expectations;
Perform household duties including cleaning shared/common areas, laundry support, and maintaining supplies;
Support youth in daily living activities, including meal preparation with and for residents and participation in household routines;
Maintain a safe, clean, and welcoming residential environment;
Complete required check-ins in accordance with working-alone policies.

Communication & Team Collaboration

Participate in shift handovers and communicate relevant updates to staff;
Work collaboratively with the broader team to ensure continuity of support;
Attend team meetings and required training sessions.

QUALIFIED CANDIDATES WILL POSSESS:

Education & Experience

Diploma in a related field (e.g., Social Services, Child & Youth Care) or equivalent combination of education and experience;
1 years’ experience working with youth and/or vulnerable populations.

Skills & Knowledge

Understanding of trauma-informed practice, harm reduction, and cultural safety;
Knowledge of community resources in Surrey and surrounding areas;
Ability to respond to crisis situations within established protocols;
Strong interpersonal, communication, and documentation skills;
Ability to work independently during overnight shifts;
Ability to work respectfully with diverse populations;
Lived experience relevant to the population served is considered an asset;
Intermediate/Standard First Aid with CPR-C and AED (or willingness to obtain);
Food Safe certificate is required;
WHMIS certificate is required;
Naloxone trained (or willingness to obtain).

Working Conditions

Work involves supporting individuals experiencing instability and crisis-related situations;
Moderate to high-stress environment at times;
Requires monitoring of safety, household dynamics, and resident wellbeing;
Ability to respond effectively to emergencies and interruptions.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 46 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Residence Worker - Overnight (Pending Classification Approval)

Fri, 29 May 2026 17:55:24 +0000

Job Title: Residence Worker - Overnight (Pending Classification Approval)
Location: Side by Side Village

Status: Regular, part-time (Union position)
Number of Vacancies: 1
Wage: $25.95 - $29.76/hr (starting at $25.95)
Grid: 10
Hours: 28 Hours/Week
Schedule: Monday to Thursday (7pm - 2am)

Start Date: June 20, 2026
End Date: March 31, 2028

Date Posted: May 29, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by June 5, 2026, internal applications received after this date will not be considered as internal and seniority will not apply.

The Opportunity:

The Residential Worker – Overnight provides on-site support to youth and youth with children residing in a transitional housing program. This role focuses on supporting daily stability, safety, and household functioning while contributing to a calm, respectful, and structured living environment.

Working within a trauma-informed, culturally responsive, and harm reduction framework, the Residential Worker supports residents (ages 16–30) who may be experiencing homelessness, instability, or crisis-related challenges. Overnight staff play a key role in engagement, basic support, crisis response within protocol, and continuity of care into the overnight period.

KEY RESPONSIBILITIES:

Resident Support & Monitoring

Provide a supportive, respectful, and non-judgmental presence during overnight hours;
Conduct wellness and safety checks, including for youth with children;
Respond to resident needs, including providing immediate emotional support and de-escalation as required;
Support a safe, calm, and structured overnight environment;
Provide supportive engagement and positive role-modelling to encourage stability and routine.

Safety & Crisis Response

Monitor the premises and respond to safety concerns as they arise;
Respond to crises including conflict, distress, or urgent situations;
Follow established protocols, including contacting emergency services when required;
Complete incident reports and documentation according to program policy.

Program Operations & Household Support

Maintain accurate and timely documentation (shift logs, incident reports, resident notes);
Support intake, transitions, or discharges during overnight hours as directed;
Ensure adherence to house guidelines and program expectations;
Perform household duties including cleaning shared/common areas, laundry support, and maintaining supplies;
Support youth in daily living activities, including meal preparation with and for residents and participation in household routines;
Maintain a safe, clean, and welcoming residential environment;
Complete required check-ins in accordance with working-alone policies.

Communication & Team Collaboration

Participate in shift handovers and communicate relevant updates to staff;
Work collaboratively with the broader team to ensure continuity of support;
Attend team meetings and required training sessions.

QUALIFIED CANDIDATES WILL POSSESS:

Education & Experience

Diploma in a related field (e.g., Social Services, Child & Youth Care) or equivalent combination of education and experience;
1 years’ experience working with youth and/or vulnerable populations.

Skills & Knowledge

Understanding of trauma-informed practice, harm reduction, and cultural safety;
Knowledge of community resources in Surrey and surrounding areas;
Ability to respond to crisis situations within established protocols;
Strong interpersonal, communication, and documentation skills;
Ability to work independently during overnight shifts;
Ability to work respectfully with diverse populations;
Lived experience relevant to the population served is considered an asset;
Intermediate/Standard First Aid with CPR-C and AED (or willingness to obtain);
Food Safe certificate is required;
WHMIS certificate is required;
Naloxone trained (or willingness to obtain).

Working Conditions

Work involves supporting individuals experiencing instability and crisis-related situations;
Moderate to high-stress environment at times;
Requires monitoring of safety, household dynamics, and resident wellbeing;
Ability to respond effectively to emergencies and interruptions.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Camp Coordinator, Program Coordinator II

Wed, 27 May 2026 18:30:23 +0000

Job Title: Camp Coordinator, Program Coordinator II
Number of Vacancies: 1

Status: Temporary, Full-Time (Union position)
Schedule: Monday - Friday
Hours: 35 hrs/week
Wage: $33.77 - $38.77/hour (Starting at $33.77/hr)
Grid: 14

Start Date: July 1, 2026
End Date: August 21, 2026

Posting Date: May 27, 2026
Closing Date: Open until filled

Please note that internal applicants must apply by June 2, 2026, internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

Working under the direction of the Manager of Youth Programs, Program Coordinator II is responsible for the overall administration, coordination, and delivery of DIVERSEcity’s Schools Out Summer Camps. This includes planning, implementation, evaluation, and reporting to ensure the smooth and successful operation of high-quality, inclusive programming for children ages 6–12 in Delta, BC.

The program prioritizes registrations for Indigenous and Newcomer children, followed by other high-risk, non-Indigenous and Newcomer children within the school district, and children who face barriers to accessing summer camps. Designed to be accessible and intercultural, the camp integrates cross-cultural awareness, environmental responsibility, and personal health and well-being through a full-family approach.

This position provides a blend of program management, operational oversight, communications, and administrative support. The Program Coordinator II will work closely with Activity Workers and oversee their activities across camp sites to ensure that daily programming is engaging, developmentally appropriate, and culturally responsive. They will also facilitate hands-on activities, organize field trips and special events, ensure compliance with funding requirements and safety protocols, and build strong relationships with families, schools, and community partners.

The ideal candidate is highly organized, passionate about creating meaningful and engaging experiences for children, and skilled at building rapport with children, families, staff, and service delivery partners.

The Key Areas of Responsibility are:

Develop and implement comprehensive activities that align with the following 5 core outcome domains: Social-Emotional Development, Connectedness, Interests and Competencies, Health and Well-Being, Service to Community;
Coordinate and oversee day-to-day camp operations across multiple sites: train, schedule, and supervise Activity Workers and volunteers;
Ability to plan field trips for both sites
Support staff with coaching, guidance, and ongoing performance feedback
Coordinate activities with Activity Workers and ensure alignment with program themes
Ensure the safety and well-being of all participants by: Implementing safety protocols and risk management strategies, Maintaining a healthy, inclusive, and child-centered environment;
Monitor and evaluate program success; maintain accurate statistics and data
Prepare reports for funders and internal stakeholders
Provide administrative support including: Program expense tracking and reconciliation, Documentation, communications, and logistics;
Respond to challenging behaviors and crisis situations using trauma-informed practices
Build and maintain strong relationships with: Parents and caregivers, School personnel, Local service providers and community partners;
Represent the organization at external meetings and events as required;
Attend staff meetings, planning/review sessions, and special events;
Adhere to organizational and departmental policies and procedures;
Perform additional duties as assigned by the Manager, Senior Manager and/or Director.

Qualified candidates will possess:

Post-Secondary Education in a relevant field such as Child and Youth Worker, Social Work, Recreation, Education, or related discipline;
Minimum of one-year related experience with youth, community development, outreach; including a minimum 1 years' recent experience directly supervising staff or an equivalent combination of education, training, and experience;
Emergency First Aid Certificate and CPR Certificate.
Excellent written and spoken English.
Fluency of an additional language is considered an asset;
Knowledge of sports etiquette, sportsmanship, and rules of commonly played games and activities;
Strong organizational and time management skills;
Experience facilitating group sessions and youth-led activities;
Demonstrated knowledge of community resources and the ability to network and build partnerships;
High level of computer literacy, including proficiency in MS Office (Word, Excel, Outlook), Windows, and internet-based tools;
Effective documentation, record-keeping, and reporting skills;
Ability to follow written and verbal instructions and work both independently and collaboratively;
Strong interpersonal skills, with the ability to work as part of a team and resolve conflicts constructively;
Valid BC Driver’s License (Class 5) to travel between sites as required.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Camp Activity Worker

Wed, 27 May 2026 18:23:24 +0000

Job Title: Camp Activity Worker

Status: Temporary, Part-time (Union position)
Schedule: Monday - Friday
Number of Vacancies: 5

Hours: 30 hrs/week
Grid: 8
Wage: $24.97/hour - $28.62/hour (starting $24.97)

Start Date: July 05, 2026
End Date: August 14, 2026

Posting Date: May 27, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by June 2, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

Opportunity

The Activity Worker plays a key role in the delivery of the DIVERSEcity Schools Out Summer Camps, an inclusive and culturally responsive summer camp for children ages 6–12 in Delta, BC. This position involves working collaboratively with a team to support child participants through the planning, facilitation, and evaluation of engaging, child-centered activities. The camp integrates cross-cultural awareness, environmental responsibility, and personal health and well-being, using a full-family approach.

The program prioritizes participation for Indigenous and Newcomer children, followed by other high-risk children within the school district, and those facing barriers to accessing summer camps. The Activity Worker will work under the guidance of the Camp Coordinator to ensure successful implementation of the program, helping to create a safe, welcoming, and fun environment that reflects the diverse needs of the community.

The ideal candidate is enthusiastic, creative, and passionate about child development, thrives in a multicultural team setting, and excels at building strong relationships with children, families, staff, and service delivery partners.

KEY RESPONSIBILITIES:

Develop and implement comprehensive activities that align with the following 5 core outcome domains: Social-Emotional Development, Connectedness, Interests and Competencies, Health and Well-Being, Service to Community;
Maintains related records and statistics for input on the interim and final report;
Coordinate camp activities from the direction of Coordinator and ensure the main themes of program are met;
Integrate culturally inclusive curricula that promote understanding and appreciation of different cultures, including weekly Indigenous cultural components;
Ensure a healthy and safe environment in which children can interact and play. Observe and remove potential hazards;
Promote health and wellness through daily physical activities, mindfulness practices, and nutritional education;
Support social and emotional learning to help children develop self-awareness, self-regulation, and interpersonal skills;
Attend program planning/review meetings, monthly team meetings, all staff meetings, and special meetings as required;
Adhere to the Policies and Procedures of the department and the Policies, Procedures and Practices of the Society;
Perform other duties as assigned by the Manager and/or Director or another assigned supervisor.

QUALIFICATIONS:

Certificate or coursework in a related field (e.g., Child and Youth Care, Education, Recreation, Social Work, or other human/social service fields);
Minimum 1 year of relevant experience, or an equivalent combination of education, training, and experience;
Experience working with diverse and multilingual children and families, particularly Indigenous and Newcomer populations;
Strong knowledge of childhood development, group facilitation, and recreational activity planning;
Demonstrated ability to work effectively in a multicultural team setting;
Excellent verbal and written communication skills in English; fluency in a second language;
Strong organizational and time management skills;
Comfortable using computers and Microsoft Office programs (Word, Excel, Outlook, Internet);
Emergency First Aid & CPR certification;
Knowledge of etiquette, sportsmanship, and the rules of common sports;
Effective interpersonal, problem-solving, and conflict resolution skills;
Ability to work both independently and collaboratively within a team;
Valid BC Driver’s License and access to a reliable vehicle is an required.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Employment Specialist - Future Leaders

Fri, 22 May 2026 17:26:09 +0000

Job Title: Employment Specialist, Future Leaders

Status: Full time, Temporary
Hours: 35 hours/week
Schedule: Monday-Friday, 8:30 AM to 4:00 PM
Wage: $27.54-$31.61
Grid: 11

Start Date: ASAP

End Date: July 31, 2026 or until return of incumbent

Date Posted: May 22, 2026
Closing Date: Open until filled

Please note that internal applicants must apply by May 28, 2026, internal applications received after this date will not be considered as internal and seniority will not apply â€“ position will remain open until filled.

The Opportunity:

We are currently recruiting for an Employment Specialist Position to support our Future Leaders Youth Employment Program. The Employment Specialist provides social and economic integration support to newcomers to Canada and naturalized citizens who are looking to be engaged in the job market. The service provisions include information, orientation, service linking, job placement and coaching. Employment Specialists possess skills and expertise in the following areas: assessment, information and resource management, facilitated individual and group learning; job development; knowledge of labour market trends, career transition and self-employment etc.

Key Responsibilities:

Recruits clients by liaising with community services, agencies and training institutions to increase client referrals;
Interviews clients and prepares case histories and assesses eligibility for services. Coordinates with community and employment service providers (e.g. Work BC) and refers clients to more appropriate services as needed;
Conducts assessments to find each personâ€™s skills, interests, employment history and career goals as well as their settlement needs. This may include pre-employment assessments and needs assessments to identify barriers;
Conducts individual employment counselling sessions with clients to gather information, identify challenges, and initiate problem-solving. Assesses clientsâ€™ interests, skills, abilities and readiness as they relate to obtaining and retaining employment and identifies barriers to employment;
Prepares clients for, and supports them during the job search, selection and hiring process. This may include proving assistance with matters such as career development, job search strategies, job readiness and interview skills and connecting clients to settlement and career development related community services and resources;
Creates marketing materials such as brochures, posters, public service announcements etc.;
Prepares and manages case files for clients not eligible for other community or employment services;
Conducts program promotion to community services, media sources and internal marketing;
Provides referrals to short term crisis and mental health counselling;
Plans, develops and facilitates employment workshop sessions;
Develops and maintains a network of appropriate contacts with external service providers to support and follow up on client referrals based on needs and eligibility of client group. Maintains comprehensive inventories of community resources to make available to immigrant and/or refugee clients;
Meets targets and deliverables as outlined in the contract;
Maintains client files and records according to Society or program accreditation standards;
Prepares reports and compiles program statistics;
Prepares work placement contracts and process financial requisitions for wage subsidies and other financial allowances provided to clients and employers;
Tracks and forecasts financial obligations within the program;
Attends program planning/review meetings, team and all-staff meetings, and special meetings as required;
Liaises with external stakeholders and attends external meetings, workshops or conferences related to employment and immigrant issues for networking, marketing, advocacy and/or professional development purposes;
Assists with monitoring, development and implementation of quality assurance.

Qualified Candidates will possess:

Diploma in Career Development Practitioner, Human Resources or related human services;
One (1) year experience directly related to career development, human resources or recruitment or an equivalent combination of education, training and experience;
Demonstrated knowledge of the needs and issues of job seekers in Canada;
Demonstrated knowledge of relevant community resources, programs and services;
Knowledge of adult learning models, career decision making process, assessment of pre-employment barriers including English as a Second Language;
Knowledge and understanding of legislation and policies relevant to employment in Canada (Employment Standards Act, Work Safe BC, etc.);
Knowledge of post-secondary education system in Canada and the existing employment services;
Demonstrated ability to build relationships across all levels including the ability to present information to multi-cultural groups and employers and one on one career coaching to individuals;
Demonstrated ability to provide support to the target service users in the event of workplace safety or employment standards violation, liaising with service providers such as employment Standard Branch, WorkSafe BC, and other relevant legal assistance;
Verbal and written English proficiency at a professional level;
Demonstrated ability to work collaboratively within a team setting - inter-departmental teams and community service providers;
Intermediate to advanced level user of MS Office, Internet and email applications;
Experience utilizing social media as a method of client recruitment and communication/promotion.

Preference will be given to candidates who also posses:

CCDP or CDP certification;
A second language.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

This position requires union membership. A Criminal Record Check is a requirement of employment.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is currently a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (hr@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Multicultural Victim Services Outreach Worker

Thu, 21 May 2026 18:07:51 +0000

Job Title: Multicultural Victim Services Outreach Worker
Status: Regular, Part-time (Union position)
Number of Vacancies: 1
Schedule: Flexible hours Monday-Saturday between 8:30am - 6:00pm (dependent on clients needs)
Hours: 28 hours/week
Wage: $27.54 - $31.61/hour (Starting at $27.54/hr)
Grid: 11

Start Date: ASAP
End Date: March 31, 2027

Posting Date: May 21, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by May 28, 2026, internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

Opportunity

We are currently recruiting a Multicultural Victim Services Outreach Worker to join the Mental Health and Family Well Being Department. This position will provide outreach support, information, advocacy, and referrals for individuals who have been victims or affected by crime. This individual will use a strength-based approach to support clients to meet their needs and achieve their goals.

The Key Areas of Responsibility are:

Providing outreach and support to women who have experienced violence by connecting them with applicable community support services;
Conducts client intake by performing duties such as obtaining demographic
information, providing information regarding the victim service worker’s role and the services offered by the organization, assisting clients in completing intake forms, and explaining issues related to confidentiality;
Assesses clients’ need for services and provides them with information on helping organizations and professionals such as community service agencies, counsellors, legal aid lawyers, physicians and mental health services. Recommends appropriate services to clients;
Provides emotional support to clients who have been victims of crime through active listening, debriefing and validating clients’ emotions;
Assists with the facilitation of women’s understanding of her experience and the emotional and psychological impact of the trauma;
Participates in public education to raise awareness of physical or sexual assault and/or abuse;
Consults and liaises with community service agencies to maintain up-to-date information on available resources and develop community relations;
Provides crisis response and intervention as necessary;
Maintains and provides statistics and reports regarding service delivery as required;
Participates in annual performance appraisals with their Manager;
Performs other related duties as required.
Outreach in Delta and Surrey.
Weekends and Weekdays and schedule hours from 8:30 to 6pm (Flex) based on client needs.

Qualified Candidates will possess:

Diploma in Social Work, Community Social Services or related human services, and two years’ recent community services related work experience, or an equivalent combination of education, training and experience;
Demonstrated understanding of women’s issues including the impact of domestic violence;
Demonstrated ability to explore and teach coping strategies;
Must be comfortable working with individuals who have experienced trauma;
Must be able to respond to or assist in emergency situations, and have good interpersonal, mediation, negotiation and conflict resolution skills;
Knowledge of available community services for survivors of domestic violence;
Knowledge in the areas of needs and risk assessment, family dynamics and the impact of trauma;
Ability to assess trauma and safety plans;
Verbal and written proficiency at a professional level for both English and one of the contracted languages;
Valid Class 5 Drivers’ License and access to a personal vehicle;
Demonstrated ability to work collaboratively within a team setting - inter-departmental teams and community service providers;
Computer literate in MS Office, internet and email applications.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 47 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Manager, Surrey LIP & BCYN LIP RIF Network

Thu, 14 May 2026 20:27:02 +0000

Job Title: Manager, Surrey LIP & BCYN LIP RIF Network
Status: Temporary, Full Time (exempt)
Hours: 37.5 hours per week
Schedule: Monday - Friday from 8:30 am - 4:30 pm (some evenings and weekends as required)
Location: Surrey, BC

Start Date: ASAP
End Date: March 31, 2027, with possibility of extension

Date Posted: May 14, 2026
Closing Date: May 28, 2026, open until filled

The Opportunity

DIVERSEcity Community Resources Society is seeking a Manager, Surrey LIP & BCYN LIP RIF Network to oversee the Surrey Local Immigration Partnership (LIP) and the BC Yukon LIP RIF (Réseau en immigration francophone) Network (BCYN) in Surrey, BC. Reporting to the Senior Manager, this role will facilitate collaboration among LIPs, RIFs, and key stakeholders, coordinate initiatives that support newcomer settlement and integration in Surrey, and ensure project deliverables align with federal and community priorities.

The Manager will oversee network engagement, strategic planning, capacity building, and project administration for the BCYN LIP RIF Network, strengthening partnerships across BC and Yukon. For the Surrey LIP, the Manager will lead outreach and engagement efforts, maintain the LIP Council, provide secretariat and coordination services, and develop immigration-related information and capacity-building opportunities tailored to the Surrey community. This role requires responsiveness to emerging immigration trends and evolving newcomer needs while working closely with the Manager, Delta LIP & BCYN LIP RIF Network, as well as partner staff supporting the BCYN LIP RIF Network.

Key Responsibilities

Network Coordination & Stakeholder Engagement

Serve as the primary liaison between LIP Council members, BCYN network members, government agencies (IRCC), and other key stakeholders to foster collaboration and innovation in newcomer services.
Develop and implement a clear and effective communication strategy to keep LIP Council members and network members informed via newsletters, reports, blogs, and social media.
Organize and facilitate Surrey LIP Council Meetings, BCYN network meetings, advisory meetings, and working groups, ensuring meaningful collaboration and actionable outcomes.
Prepare and lead an outreach and engagement plan to ensure diverse representation on the Surrey LIP council and Immigrant Advisory Table
Strengthen partnerships by coordinating stakeholder meetings focused on immigrant attraction, retention, and integration.

Project Management & Administration

Work with the Senior Manager to develop budgets, manage cash flows, and prepare monthly financial and quarterly narrative reports
Supervise supporting staff and consultants, ensuring alignment with project objectives and contractual requirements.
Conduct program evaluation, collecting impact stories and administering surveys to measure network effectiveness and identify trends.
Prepare and write annual reports, action plans, and community forum reports for Surrey LIP and BCYN.

Capacity Building & Knowledge Sharing

Plan and execute training sessions, webinars, and workshops for both settlement and non-settlement partners to enhance collaboration and best practices in immigrant integration.
Develop resources, tools, and educational materials tailored to local and regional LIP and RIF priorities.
Oversee the development and maintenance of online resources, including Surrey LIP service mapping tools and demographic profile.

Event Planning & Community Engagement

Organize and participate in major initiatives and events, such as the Surrey Community Stakeholder Forum, Anti-Racism Week, and Welcoming Week, to promote diversity, inclusion, and newcomer engagement.
Work with community organizations in newcomer hubs to enhance outreach and public awareness campaigns on immigration and integration.

Qualifications:

Minimum university or college diploma in community planning and engagement, community development, social policy, not-for-profit management or demonstrated related experience in the field;
2 years’ experience in supervising, developing and empowering staff and teams;
3 years’ experience in Project Management;
Understanding of migration and settlement experience of refugees and immigrants; settlement systems in Canada, barriers to integration
Deep understanding of the community demographics and social fabric of the local community;
Proven success in working in multicultural settings;
Proven track record of working with multiple cross-sector partners to catalyze collaboration;
Proven ability to lead and facilitate group discussions, workshops and meetings, ensuring active participation and collaboration among diverse stakeholders and collective decision-making
Deep understanding of equity, diversity and cultural safety and the impacts of Gender Based Analysis in community engagement
Excellent organizational and project management skills;
Ability to multitask and adapt to emerging needs;
Effective communication and public speaking skills; report writing, briefing notes
Bilingual – English/French is a definite asset, knowledge of other languages is strongly preferred.

A Criminal Record Check is a requirement of employment.

Application Requirements:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcity's staff, clients, and community. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity:

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Employment Specialist, HEAL

Wed, 13 May 2026 17:30:00 +0000

Job Title: Employment Specialist, HEAL

Status: Temporary, full-time (Union position)
Wage: $27.54/hr - $31.61/hr (starting $27.54/hr)
Grid: 11
Hours: 35 Hours/Week
Schedule: Monday- Friday (8:30 am- 4:30pm)

Start Date: ASAP
End Date: August 21, 2026, or until return of incumbent

Date Posted: May 13, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by May 20, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

We are currently recruiting for an Employment Specialist Position to support the HEAL (Hope, Empowerment, Adaptability and Learning) for Work Program. The Employment Specialist provides social and economic integration support to women and men who are survivors of violence and trauma to create workforce connections to good-paying jobs. The service provisions include information, orientation, service linking, job placement and coaching. Employment Specialists possess skills and expertise in the following areas: assessment, information and resource management, facilitated individual and group learning; job development; knowledge of labour market trends, career transition and self-employment etc.

Key Responsibilities:

Recruits clients by liaising with community services, agencies and training institutions to increase client referrals;
Interviews clients and prepares case histories and assesses eligibility for services. Coordinates with community and employment service providers (e.g. Work BC) and refers clients to more appropriate services as needed;
Conducts assessments to find each person skills, interests, employment history and career goals as well as their settlement needs. This may include pre-employment assessments and needs assessments to identify barriers;
Conducts individual employment counselling sessions with clients to gather information, identify challenges, and initiate problem-solving. Assesses clients interests, skills, abilities and readiness as they relate to obtaining and retaining employment and identifies barriers to employment;
Prepares clients for, and supports them during the job search, selection and hiring process. This may include proving assistance with matters such as career development, job search strategies, job readiness and interview skills and connecting clients to settlement and career development related community services and resources;
Creates marketing materials such as brochures, posters, public service announcements etc.;
Prepares and manages case files for clients not eligible for other community or employment services;
Conducts program promotion to community services, media sources and internal marketing;
Provides referrals to short term crisis and mental health counselling;
Plans, develops and facilitates employment workshop sessions;
Develops and maintains a network of appropriate contacts with external service providers to support and follow up on client referrals based on needs and eligibility of client group. Maintains comprehensive inventories of community resources to make available to immigrant and/or refugee clients;
Meets targets and deliverables as outlined in the contract;
Maintains client files and records according to Society or program accreditation standards;
Prepares reports and compiles program statistics;
Tracks and forecasts financial obligations within the program;
Attends program planning/review meetings, team and all-staff meetings, and special meetings as required;
Liaises with external stakeholders and attends external meetings, workshops or conferences related to employment and immigrant issues for networking, marketing, advocacy and/or professional development purposes;
Assists with monitoring, development and implementation of quality assurance.

Qualified Candidates will possess:

Diploma in Human Resources or related human services;
One (1) year experience directly related to career development, human resources or recruitment or an equivalent combination of education, training and experience;
Demonstrated knowledge of the needs and issues of job seekers in Canada;
Demonstrated knowledge of relevant community resources, programs and services.
Knowledge of adult learning models, career decision making process, assessment of pre-employment barriers including English as a Second Language;
Knowledge and understanding of legislation and policies relevant to employment in Canada (Employment Standards Act, Work Safe BC, etc.);
Knowledge of post-secondary education system in Canada and the existing employment services;
Demonstrated ability to build relationships across all levels including the ability to present information to multi-cultural groups and employers and one on one career coaching to individuals;
Demonstrated ability to provide support to the target service users in the event of workplace safety or employment standards violation, liaising with service providers such as employment Standard Branch, WorkSafe BC, and other relevant legal assistance;
Verbal and written English proficiency at a professional level;
Demonstrated ability to work collaboratively within a team setting - inter-departmental teams and community service providers;
Intermediate to advanced level user of MS Office, Internet and email applications;
Experience utilizing social media as a method of client recruitment and communication/promotion.

Preference will be given to candidates who also posses:

CCDP or CDP certification;
A second language.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

LINC Instructor - LINC (Casual)

Thu, 07 May 2026 18:29:55 +0000

Job Title: LINC Instructor - LINC (Casual)

Status: Casual (Union position)
Vacancies: 2
Hours: On-Call Monday - Thursday
Grid: 14P
Rate: $40.03-$50.59 (Starting at $40.03/hr)

Start Date: ASAP

Date Posted: May 7, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by May 14, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The LINC Instructor is responsible for planning and delivering ESL instruction to adult students at the beginner to intermediate levels, CLB Literacy to CLB 8. The primary duties for this position include assessing and monitoring student progress, development of curriculum and teaching materials, and providing settlement information to students.

The key areas of responsibility are:

Have working knowledge of the philosophy and teaching objectives of the LINC program as stipulated by IRCC (Immigration, Refugees Citizenship Canada)
Ensure students achieve the outcomes set by IRCC.
Prepare, plan and deliver settlement and English language instruction.
Develop and prepare instructional objectives and lesson plans, which conform to the program curriculum.
Deliver and prepare multi-leveled, student-centred, lesson material and teaching aids.
Monitor and record student progress on a regular basis in order to maintain continuous quality improvement standards.
Maintain student files and portfolios.
Handle all student-related concerns as outlined in the LINC Program Guidelines and Procedures.
Keep the Manager and the LINC Coordinator informed of significant developments relating to students and the LINC program.
Perform required administrative duties; take attendance, complete monthly reports, submit termination and graduation forms, field trip forms, etc.
Participate in the on-going development of program curriculum and policies by attending and actively participating in team meetings and CD meetings.
Stay abreast of current developments in the field of Adult Education and TESL and continue to upgrade professional skills to meet current standards.
Stay aware of settlement issues in the local community.
Adhere to Society and personnel policies, procedures and practices.
Attend DIVERSEcity meetings and participate in multi-disciplinary committee work.

Qualified candidates will possess:

Baccalaureate degree from a recognized university and a TESL certification from a training institute accredited by TESL Canada
Relevant and recent 1 year experience in Adult ESL Education, ELSA, or LINC required.
Demonstrated knowledge of CLBs and PBLA;
Knowledge of settlement issues an asset;
Demonstrated ability to develop teaching materials appropriate to the curriculum of the program and to meet the diverse needs of students.
Exceptional written and oral English language communication skills.
Possess skills in facilitating group discussion and problem solving.
Ability to work both independently and cooperatively in a team environment.

APPLICATION REQUIREMENTS:

This position is not available for relocation or sponsorship; we can only consider those legally entitled to work in Canada.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is completely in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 46 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organisation committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Assistant- LINC (Casual)

Thu, 07 May 2026 18:29:17 +0000

Job Title: Program Assistant - LINC (Casual)
Status: Casual (Union position)
Vacancies: 5
Wage: $25.95/hr – $29.76/hr (starting at $25.95/hr)
Grid: 10
Hours: On-Call Monday - Thursday

Start Date: ASAP

Date Posted: May 7, 2026

Closing Date: Open Until Filled

Please note that internal applicants must apply by May 14, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The program administrative assistant is responsible for all administrative duties related to the LINC program which has a large student body. These duties primarily include maintenance of wait lists, student registration, record keeping, customer service and clerical duties.

The key areas of responsibility are:

Greets clients/visitors to the organization in a professional and friendly manner.
Answers phone and/or in person inquiries and routes to appropriate staff members if required.
Displays understanding of internal and external programs and facilitates referrals to the appropriate services.
Responds to routine queries regarding the organization and services provided.
Assists with client intake procedures by obtaining basic information, providing interpretation where needed, assisting in completing forms, and managing waitlists in accordance with established guidelines.
Maintain knowledge of the availability and eligibility requirements of current English programs and provide referral information, as necessary.
Contact students when seats are available, register and place students in class and maintain student records using iCARE, spreadsheets and CRM.
Perform all clerical duties related to the LINC program, such as typing letters, monthly reports, class lists, waitlists, etc. Keep supervisor and manager informed of problem areas or emerging trends and briefs them on any issues, concerns, matters and meetings.
Liaise with instructors and day care staff regarding student movement, space availability and provide day-to-day information.
A resource person to settlement workers regarding the LINC program including their purpose, referral and registration processes, waitlist procedures, available classes, and schedules.
Liaise with assessment centres regarding client referrals and space availability.
Compile and maintain program statistical information and reports to the funder.
Perform opening and closing office procedures such as opening and closing the building if they are first to arrive or last to leave.
Collects, researches, organizes and summarizes data from a variety of sources and produces reports; Performs analysis of reported information; Keeps supervisor informed of problem areas or emerging trends and briefs them on any issues, concerns, matters and meetings.
Maintains client and program information using spreadsheet and/or database software.
Assists in coordinating and completion of projects that help with funding proposals
Support management with the preparation of funding proposals and program budgets by maintaining records in spreadsheets and providing information about the classes they manage as needed.
Keep manager and supervisor informed of significant developments.
Type and edit program correspondence including reports and other documents.
Perform clerical functions such as photocopying, scanning, and faxing
Check supply inventories, compile needed supplies and provide recommendations.
Occasionally, assist with program promotion to community services, the media and DIVERSEcity’s programs by promoting language programs at events, distributing flyers to community services, and responding to email or phone inquiries by providing program details.
Participate as a positive and cooperative team member, attend meetings and participate in Society committees and events as required and /or directed.
Adhere to Policies and Procedures and Personnel Policies, Procedures and Practices of the Society.
Other duties as required

Qualified candidates will possess:

Post-secondary certificate in Office Administration and a minimum of 2 years experience in an office environment.
Familiarity with the LINC intake and registration process.
Excellent English communication skills, written and oral.
Ability to communicate effectively with people with limited English proficiency.
Excellent computer and Internet skills (advanced knowledge of MS Office, CRM and iCARE), with a typing speed of 50wpm.
Competency with office equipment, procedures and business communications.
Ability to work cooperatively within a team.
Exhibits cross-cultural competency.
Fluent in one of the IRCC contracted languages.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is "in-person" services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Early Childhood Educator Assistant- LINC (Casual)

Thu, 07 May 2026 18:28:50 +0000

Job Title: Early Childhood Educator Assistant - LINC (Casual)
Status: Casual (Union position)
Vacancies: 5
Wage: $23.73 - $27.19 (starting at $23.73)
Grid: 6
Hours: On-Call Monday - Thursday

Start Date: ASAP

Date Posted: May 7, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by May 14, 2026 internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

As part of the Language Programs team, the Early Childhood Educator provides a caring and positive learning environment for children in the childcare programs. The primary responsibilities for this position are planning, preparing and delivery of daily early childhood educational activities.

Key Responsibilities:

Maintain a safe, caring, and positive learning environment, remaining alert and responsive to children's needs at all times.
Assist Early Childhood Educators in classroom activities, including the preparation of materials and program delivery.
Foster creativity, exploration, and curiosity by helping create an engaging learning environment.
Support children in developing essential social skills such as sharing, cooperation, and communication.
Ensure a clean, organized, and safe classroom environment.
Follow appropriate guidelines for discipline and behavior management, adhering to center policies.
Report any suspected child abuse immediately to the Daycare Coordinator.
Comply with childcare licensing regulations, DIVERSEcity’s Childcare Policy Manual, and organizational policies and procedures.
Perform additional duties as required.

Qualified Candidates will possess:

Early Childhood Education Assistant (ECEA) certification.
Minimum of one year of experience working with children (ages 0–6) in a childcare setting.
Strong understanding of child development and sensitivity to the needs of young children and their families.
Cross-cultural experience and knowledge of settlement-related issues.
Valid Standard First Aid and CPR certification.
Strong verbal and written communication skills in English.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

People & Culture Assistant Summer Student

Mon, 04 May 2026 19:55:07 +0000

Job Title: Canada Summer Jobs People & Culture Assistant

Status: Temporary, Full-Time 8 weeks (35 hours weekly)

Date Posted: May 4, 2026
Closing Date: May 18, 2026

Schedule: Monday - Friday

Wage: $18.25/hr

The Opportunity:

We are currently seeking a People & Culture Assistant to join our People & Culture Team for the summer. If you have a passion for providing an exemplary HR experience and want to work in a fast paced environment this opportunity is for you! The People & Culture Assistant will work within the People & Culture Department providing both recruitment and administrative support.

Key Responsibilities:

Assists with the recruitment process by creating job postings, scheduling phone, video and in-person interviews with hiring managers;
Performs a range of administrative duties often involving material of a confidential nature.
Assists with preparing and developing HR correspondence including employment verification letters and other employee correspondence;
Acts as a front line resource for all employee inquiries and actively manages the HR mailbox and assigns/forwards correspondence to the appropriate team member;
Responsible for the maintenance of employment records in the HRIS, ensuring complete accuracy, confidentiality and compliance with by-laws and other regulatory bodies;
Acts as minute taker at Labour Management Committee meetings;
Responsible for all HR filing as needed;
Participates in the OH&S Committee as the P&C representative;

Qualified candidates will posses:

A minimum of one year’s post-secondary education in Human Resources or related field of study;
Strong written, oral and presentation communication skills;
Demonstrated effective time management and organization skills;
Demonstrated ability to act with discretion and maintain confidentiality;
Computer literacy in Power Point, MS Word, MS Excel, MS Teams, E-mail and internet applications including Zoom;
Proven problem-solving abilities, adaptable, and exercises good judgment.
One year of experience in an office environment is an asset.
Experience working with Human Resources Information Management Systems and Applicant Tracking Systems is an asset.

Preference will be given to candidates who also posses:

Interest in the field of Human Resources;
CPHR or working towards designation;
Experience within a unionized environment;
A second language.

A criminal record check is required as a part of this process.

Application Requirements:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our People & Culture department at (hr@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

RISE Case Specialist – Dari & Pashto Speaking

Fri, 01 May 2026 16:30:12 +0000

Job Title: RISE Case Specialist - Dari & Pashto Speaking
Languages: English, Dari & Pashto

Status: Regular, Full-time (Union position)
Schedule: Monday - Friday, 9am - 4:30pm (some flexibility required to meet client needs)
Hours: 35 hours/week
Wage: $29.17 - $33.49/hour (Starting at $29.17/hr)
Grid: 12

Start Date: ASAP
End Date: March 31, 2027

Posting Date: May 1, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by May 7, 2026, internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

Opportunity

We are currently recruiting a RISE Case Specialist - Dari & Pashto Speaking to join the Refugee & Immigrant Specialized Experience (RISE) program. The role of the Refugee & Immigrant Specialized Experience (RISE) Case Specialist (RCS) is to provide 1:1 individual/family-based culturally competent, GBA+ & trauma-informed, strengths- based 1:1 navigation & co-ordination for high-needs clients in first language, in the Surrey and Delta communities, to address their needs, strengthen personal capacity & foster independence for a period of 12-18 months until the client is ready to graduate from the program.

The RCS will provide individual and/or family eligibility, ongoing and exit assessment sessions as needed in line with the Case Management Framework. The RCS will provide customized systems and services navigation and coordination support, cultural brokerage, knowledge and skills building sessions for adapting to life in Canada, targeted referrals and bridging to relevant programs and services within the community, and accompaniments to facilitate equitable access to services.

The Key Areas of Responsibility are:

Conducts outreach to solicit client referrals to the program (including working with IRCC RAP);
Responds to client referrals by outlining the program eligibility and services;
Conducts client intake of eligible clients, including service consent, needs assessment, settlement planning and provides information on, and referrals to other community service providers, resources and professionals as required;
Conduct needs, assets and capacities through interviewing clients, preparing case histories;
Plans, prepares and conducts life skills training, encouragement and support (individual service);
Participates in the development, and implementation of group services, including the workshops, courses, workshop series and support groups;
Provides in-home and community support and guidance to client families; facilitates positive family communication, assists clients in making positive changes and solving problems related to integration and self-sufficiency;
Connects clients to community resources and services through language and cultural support;
Provides emotional support, cultural brokerage and feedback to clients including crisis response and intervention;
Detects issues such as depression, family violence, substance abuse, intergenerational conflicts through the early identification of warning signs that may be present in part as a result of the cultural adjustment challenges faced by the client/client family and to refer clients to the appropriate support services;
Provides crisis counselling as needed to ensure IRCC clients are able to access settlement services;
Develops service/action plans that ensure that are integrated and holistic;
In more complex cases, participates in integrated case management meetings or meets with professionals and social workers to report clients’ activities and progress, discusses case planning, issues and concerns;
Maintains related client records for monthly iCARE reporting. Produces reports, including intake, progress, and exit in accordance with established policies and guidelines;
Liaises with other community service providers, professionals to coordinate services and to ensure that interests of clients are considered in decisions affecting them.;
Accompanies clients to meetings and appointments as needed;
Adheres to agency policies and procedures and standards of practice;

Qualified Candidates will possess:

Bachelor’s Degree in related human/social service field;
One (1) year recent experience in case managing vulnerable refugee populations, or an equivalent combination of education, training and experience;
Ability to speak/read/write English, Dari & Pashto at a professional level;
Demonstrated recent experience in conducting client needs assessments with multi- barrier vulnerable immigrant and refugee populations and implementing a holistic service or action plan;
Demonstrated ability to implement professional boundaries with clients;
Knowledge of the refugee experience and refugee settlement issues and knowledge of community agencies, services and resources, especially in the communities of Surrey and Delta;
Demonstrated ability to work independently, problem solve with confidence to ensure effective case management;
Working knowledge of standard office equipment and software applications;
A valid class 5 Drivers’ license and access to a vehicle;
Ability to work a flexible schedule.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Early Childhood Education Assistant (LINC)

Wed, 29 Apr 2026 15:44:18 +0000

Job Title: Early Childhood Education Assistant (LINC)

Status: Regular, Part- time (Union position)
Wage: $23.73 - $27.19 (starting $23.73)
Grid: 6
Hours: 12 hours per week
Schedule: Monday -Thursday 9:30 am-12:30pm

Start Date: ASAP
Date Posted: April 29, 2026

End Date: March 31, 2027
Closing Date: Open Until Filled

Please note that internal applicants must apply by May 5, 2026 Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

Opportunity:

The casual Early Childhood Education Assistant is primarily responsible for providing care for children from 0 to 6 years of age in the childcare programs during the absence of regular staff. The Early Childhood Educator Assistant/ Responsible Adult provides a caring and positive learning environment for children from 18 months to 6 years in the childcare programs. assisting with planning, preparing and delivering early childhood educational activities, in consultation with the Day Care Coordinator and/or the regular Early Childhood Educators. The Early Childhood Assistant/ Responsible adult supports the Early childhood Educators in planning and implementing age appropriate activities that foster learning and development.

Key Responsibilities:

Is alert and responsive to children’s needs at all times, fostering a caring and positive learning environment.
Participates in planning for, and implements daily activities, and ensures that all activities are developmentally appropriate. Prepares materials and equipment for activities.
Supports the Early childhood Educators in the classroom with the preparation of materials and program delivery.
Help create an engaging learning environment that encourages creativity, exploration and curiosity
Maintains the cleanliness of equipment and supplies.
Helps to maintain a clean and organized classroom environment.
Guides children in activities; telling stories, teaching songs, leading discussions.
Guides and assists children in the development of appropriate life skills and interactive behaviour. Helps children develop social skills, such as, sharing, cooperation and communication.
Ensures the safety and hygiene wellbeing of all children while in the centre.
Immediately reports instances of suspected child abuse to the Day Care Coordinator.
Adheres to the Centre’s guidelines for discipline and managing behaviours appropriately.
Adheres to DIVERSEcity Childcare Policy Manual and Procedures
Adheres to the childcare Licensing regulation.
Maintains the cleanliness of equipment and supplies.
Adheres to DIVERSEcity and personnel policies, procedures and practices.
Any other duties as required.

Qualified Candidates will possess:

Early Childhood Education Assistant/Responsible Adult Certificate, with a minimum of one years’ experience working with children aged 0 – 6 years in a childcare setting.
Previous current and relevant experience in a childcare setting.
Understanding and sensitivity to the needs of young children, and their parents/caregivers.
Cross-cultural experience and knowledge of settlement issues.
Standard first aid and CPR training required
Ability to communicate effectively in English, oral and written

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

This position is based in our Surrey office is in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Data and Quality Support Coordinator- (Pending Union Classification Approval and Funder Approval)

Wed, 08 Apr 2026 17:50:34 +0000

Job Title: Program Data and Quality Support Coordinator

Status: Regular, full time (Union position)

Number of Vacancies: 1

Wage: $29.17 -$33.49 (starting $29.17)

Grid: 12

Hours: 35 Hours/Week

Schedule: This position requires availability for at least two days per week, Monday to Friday, for either morning shifts (8:30 AM–4:00 PM) or evening shifts (1:00 PM–8:30 PM).

Start Date: May 11, 2026

End Date: March 31, 2027

Date Posted: April 8, 2026

Closing Date: Open Until Filled

Please note that internal applicants must apply by April 15, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

PURPOSE:

The Program Data and Quality Support Coordinator in Language Programs Department will work alongside Manager to ensure the accuracy, consistency, and integrity of LINC program data—including in ICARE—across the full client lifecycle by monitoring, validating, and coordinating client, course, and attendance information; supporting timely and accurate data entry and follow-up from intake through participation, status changes, and exit; and acting as a key liaison between program teams and data/IT functions to enable reliable reporting and informed program management.

DUTIES AND RESPONSIBILITIES:

• Conduct routine program-level data quality checks to ensure LINC client records, attendance, and course data are complete and accurate in CRM and associated funder databases & reporting (e.g. ICARE)

• Cross-check data entered by instructors and Program Assistants against class lists, schedules, and attendance records.

• Monitor and flag client eligibility and status issues (e.g. ineligible, inactive, or incorrectly coded clients) for follow-up.

• Support resolution of rejected ICARE records by reviewing source data and coordinating corrections with program staff.

• Assist with course and class data management, ensuring instructors, schedules, delivery modes, and locations are correctly reflected across all corresponding systems.

• Run basic queries and standard reports to support program monitoring and manager follow-up.

• Identify recurring data issues and escalate systemic trends to LINC program manager and database coordinator/data team.

• Act as a liaison between the LINC program and the central data & IT team, supporting consistent interpretation and use of data processes.

• Support onboarding and ongoing guidance for staff on standardized & accurate, and timely LINC data entry practices and expectations. Serve as the program data point person, coordinating data readiness during reporting periods by conducting pre reporting checks, flagging training needs to Program Management, and supporting LINC participation in data related pilots or process changes in collaboration with the central data/IT team.

• Maintains related records and statistics to produce quarterly annual reports as

required.

QUALIFICATIONS:

• Diploma in Business Administration, Information Systems, or a related field.

• Minimum 2 years’ recent, data administration, or reporting within LINC or comparable government-funded programs; or an equivalent combination of education, training, and experience.

• Sound knowledge of LINC program policies, procedures, and funder reporting requirements.

• Demonstrated knowledge of ICARE, including data entry standards, validation processes, and error resolution.

• Understanding of client eligibility, attendance tracking, and lifecycle data requirements (intake to exit).

• Knowledge of data quality assurance practices, privacy legislation, and confidentiality requirements.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Assistant- LINC

Tue, 31 Mar 2026 20:18:02 +0000

Job Title: Program Assistant
Status: Temporary Part-time (Union position)
Vacancies: 1
Wage: $25.95/hr – $29.76/hr (starting at $25.95/hr)
Grid: 10

Hours: 16 hours per week

Schedule: Monday-Thursday 4:30 pm to 8:30 pm

Start Date: As soon as possible

End Date: May 31, 2026 or return of incumbent

Date Posted: March 31, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by April 8, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The Program Assistant departments in a range of program support tasks. These include including collecting, typing, editing program correspondence, tracking program expenses, checking and tracking supplies and inventory, booking clients for information sessions, workshops or individual appointments, the maintenance of staff timesheet records and assisting with client follow up and surveys.

The key areas of responsibility are:

Types and edits program correspondence including reports and other documents;
Book clients for information sessions, workshops and individual appointments;
Assist with program promotion to community services, the media and DIVERSEcity’s programs;
Assist with recruitment and intake for program;
Assist with setting up rooms and resources materials;
Assist with client follow-up;
Compile and organize program statistics, files, and resource materials;
Check supply inventories, order and purchase program materials with approval from Manager;
Perform opening and closing office procedures;
Attend and/or assist in organizing program events;
Participate as a positive and cooperative team member, attend meetings and participate in Society committees and events as required and /or directed;
Adhere to Policies and Procedures and Personnel Policies, Procedures and Practices of the Society.

Qualified candidates will possess:

Certificate in Office Administration and a minimum 1-year experience in an office environment; or an equivalent combination of education, training and experience;
Strong written and spoken English communication skills;
Excellent computer and Internet skills (advanced knowledge of MS Office, Excel and other databases), with a typing speed of 50wpm;
Competency with office equipment, procedures and business communications;
Professional telephone manners and interpersonal skills;
Ability to work cooperatively within a team, have excellent organizational and time management skills.
Cross cultural competency.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Employment Specialist, Punjabi Speaking (Safe Haven)

Tue, 31 Mar 2026 04:11:50 +0000

Job Title: Employment Specialist, Punjabi Speaking (Safe Haven)
Languages: English & Punjabi

Status: Regular, part-time (Union position)
Number of Vacancies: 1
Wage: $27.54/hr - $31.61/hr (starting $27.54/hr)
Grid: 11
Hours: 28 Hours/Week
Schedule: Monday - Thursday (9:00 am- 4:30pm)

Start Date: ASAP
End Date: March 31, 2027

Date Posted: March 31, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by April 6, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The Employment Specialist provides social and economic integration support to Refugee Claimants who are looking to be engaged in the job market. The service provisions include information, orientation, service linking, job placement and coaching. Employment Specialists possess skills and expertise in at least three of the following areas: assessment, information and resource management, facilitated individual and group learning; job development; knowledge of labor market trends, career transition and self-employment etc.

Key Responsibilities:

Recruits clients by liaising with community services, agencies and training institutions to increase client referrals;
Interviews clients and prepares case histories and assesses eligibility for services. Coordinates with community and employment service providers (e.g. Work BC) and refers clients to more appropriate services as needed;
Conducts assessments to find each person’s skills, interests, employment history and career goals as well as their settlement needs. This may include pre-employment assessments and needs assessments to identify barriers;
Conducts individual employment counselling sessions with clients to gather information, identify challenges, and initiate problem-solving. Assesses clients’ interests, skills, abilities and readiness as they relate to obtaining and retaining employment and identifies barriers to employment;
Prepares clients for, and supports them during the job search, selection and hiring process. This may include proving assistance with matters such as career development, job search strategies, job readiness and interview skills and connecting clients to settlement and career development related community services and resources;
Creates marketing materials such as brochures, posters, public service announcements etc.;
Prepares and manages case files for clients not eligible for other community or employment services;
Conducts program promotion to community services, media sources and internal marketing;
Provides referrals to short term crisis and mental health counselling;
Plans, develops and facilitates employment workshop sessions;
Develops and maintains a network of appropriate contacts with external service providers to support and follow up on client referrals based on needs and eligibility of client group. Maintains comprehensive inventories of community resources to make available to immigrant and/or refugee clients;
Meets targets and deliverables as outlined in the contract;
Maintains client files and records according to Society or program accreditation standards;
Prepares reports and compiles program statistics;
Prepares work placement contracts and process financial requisitions for wage subsidies and other financial allowances provided to clients and employers;
Tracks and forecasts financial obligations within the program;
Attends program planning/review meetings, team and all-staff meetings, and special meetings as required;
Liaises with external stakeholders and attends external meetings, workshops or conferences related to employment and immigrant issues for networking, marketing, advocacy and/or professional development purposes;
Assists with monitoring, development and implementation of quality assurance;
Participates in annual performance appraisals with the Manager;
Adheres to Policies and Procedures of the Society;
Performs other duties as required by the Manager;

Qualified Candidates will posses:

Diploma in Human Resources or related human services;
One (1) year experience directly related to career development, human resources or recruitment or an equivalent combination of education, training and experience;
Demonstrated knowledge of the needs and issues of job seekers in Canada;
Demonstrated knowledge of relevant community resources, programs and services;
Knowledge of adult learning models, career decision making process, assessment of pre-employment barriers including English as a Second Language;
Knowledge and understanding of legislation and policies relevant to employment in Canada (Employment Standards Act, Work Safe BC, etc.);
Knowledge of post-secondary education system in Canada and the existing employment services;
Demonstrated ability to build relationships across all levels including the ability to present information to multi-cultural groups and employers and one on one career coaching to individuals;
Demonstrated ability to provide support to the target service users in the event of workplace safety or employment standards violation, liaising with service providers such as employment Standard Branch, WorkSafe BC, and other relevant legal assistance;
Verbal and written proficiency in English & Punjabi at a professional level;
Demonstrated ability to work collaboratively within a team setting - inter-departmental teams and community service providers;
Intermediate to advanced level user of MS Office, Internet and email applications;
Experience utilizing social media as a method of client recruitment and communication/promotion.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 46 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centered organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Assistant- Bilingual (English & French) Pending union classification

Mon, 30 Mar 2026 19:23:00 +0000

Job Title: Program Assistant – Community Inclusion Health & Equity

Status: Regular, full -Time (Union position)
Hours: 35 hours per week
Schedule: Monday to Friday; 9 AM to 4:30 PM with occasional weekends as required

Grid: 10
Wage: $25.95 per hour - $29.76 per hour (Starting $25.95 per hour)

Vacancies: 1

Start Date: ASAP
End Date: March 31, 2028

Date Posted: March 30, 2026

Closing Date: Open until filled

Please note that internal applicants must apply by April 6, 2026 . Internal applications received after this date will not be considered as internal and seniority will not apply as position will remain open until filled.

The Opportunity

The Program Assistant provides administrative, coordination, and operational support to the BUILD BC–Yukon Equity Stream, an IRCC-funded intermediary initiative that builds the capacity of BIPOC-led grassroots organizations across British Columbia and Yukon.

This role supports program delivery, funding distribution processes, stakeholder engagement, and reporting requirements. The position plays a key role in ensuring effective communication, documentation, and coordination across diverse partners.

Key Responsibilities:

DUTIES AND RESPONSIBILITIES

· Provide day-to-day administrative support to the BUILD BCY team to ensure program deliverables and timelines are met.

· Prepare and track monthly expenses.

· Organize and maintain program statistics, files, and resource materials.

· Support coordination of microgrant processes, including tracking applications, agreements, and payments.

· Assist with onboarding processes for funded organizations, including documentation and orientation materials.

· Coordinate logistics for meetings, training sessions, and capacity-building activities (virtual and in-person).

· Organize meetings, including scheduling, agenda preparation, materials, and minute-taking.

· Draft and translate basic correspondence, materials, and communications in English and French.

· Support bilingual outreach efforts to ensure accessibility and inclusion of Francophone communities.

· Ensure consistency and quality of bilingual materials across program activities.

· Provide clerical and administrative support including document preparation, correspondence, and filing.

QUALIFICATIONS

• Post-secondary training in Office Administration.

• Minimum 2 years of experience in an administrative or program support role, preferably within the non-profit or community services sector; or an equivalent combination of education and experience.

• Fluency in both English and French (spoken and written) is required.

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint).

• Professional telephone manners and interpersonal skills.

• Minimum 50 WPM, typing speed.

• Experience working in funded programs and non-profit, preferred.

• Ability to work independently and collaboratively in a dynamic group environment.

• Strong attention to detail and ability to manage confidential information.

Bilingual in English and French

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

his position is based in our Surrey office and is "in-person" services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Newcomer Information & Support Worker, Dari/Pashto Speaking

Mon, 30 Mar 2026 16:22:01 +0000

Job Title: Newcomer Information & Support Worker, Dari/Pashto Speaking
Language: English, Dari and Pashto

Status: Regular, part-time (Union position)
Vacancies: 1
Wage: $25.95 - $29.76/hr (starting at $25.95)
Grid: 10
Hours: 28 Hours/Week
Schedule: Monday - Thursday, 9:00am-4:30pm

Start Date: ASAP
End Date: March 31, 2027

Date Posted: March 30, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by April 6, 2026 internal applications received after this date will not be considered as internal and seniority will not apply position will remain open until filled.

The Opportunity:

We are currently recruiting for the role of Newcomer Information and Support Worker - Dari/Pashto speaking to join our team in Surrey, B.C. The Newcomer Information and Support Workers provide newcomer immigrants and refugees with information, orientation, service linking and short-term adaptation counseling to facilitate their successful settlement and integration into the community. As part of this process, the worker acts as a liaison between the immigrant and/or refugee client, and the third-party service providers to facilitate the communication and access to programs and services.

The Key Areas of Responsibility are:

Gather information to assess the needs and issues of newcomer immigrants and refugees and their families, and to develop and implement an action plan to meet these identified needs;
Identify potential and actual risks and barriers encountered by the client and/or his family to access programs and services that are necessary for the successful settlement and integration into the community;
Apply the strengths-based framework, explore with the client/client family past and present coping strategies to address identified challenges/issues, with the goal of facilitating the development of effective coping skills and support mechanisms;
Assist clients in accessing appropriate programs and services for which they are eligible, and to ensure successful linking to these services. This includes liaising between the client and a third-party service provider to link clients to appropriate community and government resources and support services, making referrals to resources related to the economic, legal, social, health, cultural educational and recreational facilities, and assisting clients to complete application forms, such as child tax benefit, childcare subsidy, CPP, MSP, OAS, etc.
Provide information concerning clients rights and obligations as a service recipient and resident of Canada;
Provide interpretation services (both language and cultural) to facilitate interaction/interface between immigrant and/or refugee clients and the community;
Detect issues such as depression, family violence, substance abuse, intergenerational conflicts through the early identification of warning signs that may be present in part as a result of the cultural adjustment challenges faced by the client/client family and to refer clients to the appropriate support services;
Provide life skills support to assist immigrant and/or refugee client families in coping with various daily living activities, such as banking, shopping, English language acquisition, transportation, and access to a variety of community services;
Plan, coordinate and/or provide educational workshops on a variety of topics related to the successful settlement and integration of newcomer immigrants and refugees, such as household management and budgeting, Canadian cultural norms and systems, Canadian laws and regulations regarding child-rearing, income tax, social benefits, etc.

Qualified candidates will possess:

Degree in Social Work or related human services, or Diploma in Community Social Services, and one (1) year recent community services related work experience, or an equivalent combination of education, training, and experience;
Written and verbal fluency in English and Dari/Pashto Speaking at a professional level;
Demonstrated knowledge of the needs and issues of immigrants and refugees in Canada;
Must be comfortable working with individuals who have experienced trauma;
Ability to respond to or assist in emergency situations;
Strong interpersonal, mediation, negotiation and conflict resolution skills;
Knowledge and understanding of legislation and policies relevant to immigrants and/or refugees in Canada;
Knowledge in the areas of needs and risk assessment, family dynamics, the impact of trauma, and the settlement and integration process;
Ability to promote and implement education and support group services;
Demonstrated cultural awareness in working with others;
Sound knowledge of community resources, programs, and services;
Demonstrated ability to independently and as part of a team;
Working knowledge of standard office equipment and software applications.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Payroll & Benefits Specialist (Pending Classification Review)

Mon, 16 Mar 2026 14:50:29 +0000

Job Title: Payroll & Benefits Specialist (Pending Classification Review)

Status: Regular, Part-Time (union position)

Hours: 17.5 hours per week
Schedule: 3 weekdays, 9 am - 4:30 pm
Wage: $29.17/hr - $33.49/hr (starting at $29.17/hr)
Grid: 12

Start Date: April 1, 2026

Date Posted: March 16, 2026
Closing Date: Open until filled

Please note that internal applicants must apply by March 22, 2026, internal applications received after this date will not be considered as internal and seniority will not apply, position will remain open until filled.

THE OPPORTUNITY:

Working within the Finance team, the Payroll & Benefits Specialist plans, implements, and oversees the payroll & benefits functions for the organization. Participates in policies and procedure formulation and the evaluation of current payroll related practices.

DUTIES & RESPONSIBILITIES:

Payroll:

Processes bi-weekly union payroll for 180+ staff using Payworks timesheet system;
Ensures that the necessary facilities and equipment are in place, payroll guidelines and policies are adhered to, and legal requirements are met;
Ensures payroll data is secure and maintained in a confidential manner;
Reviews online timesheets for accuracy i.e. correct total hours, project codes and wage rates, etc.;
Reviews pay statements and payroll registers for accuracy and corrects any errors if necessary;
Calculates and processes pay adjustments as required such as step changes, retro payments etc.;
Maintains employee database including the set-up of new hires, deductions/benefits, terminations salary changes, group health benefit changes and all payroll related changes;
Has a thorough understanding of the Collective Agreement in order to adhere to day-to-day payroll transactions;
Coordinates and issues Records of Employment (ROE), T4 slips and T4A slips as required;
Responds to payroll related questions and concerns;
Administers remittance for union dues and Municipal Pension Plan (MPP) as needed;
Supports the preparation of annual reporting including Employee Turnover Survey and MPP Annual Payroll within timelines;
Prepares payroll reports and conducts investigations for any discrepancies;
Manages payroll and works with Program Managers to ensure wages are consistent with contracts;
Provides information to respond to inquires from lawyers regarding legal requests related to Motor Vehicle Accidents and compiles confidential information, reports etc.;
Responds to requests for information regarding Worksafe, STD, and Disability, assists with completing confidential information forms and provides payroll information as required;

Benefits:

Manages the administration of benefits for union employees. Works with benefits provider to rectify issues with employee benefits changes and invoicing;
Key contact for internal stakeholders –eligibility, administration, responding to inquiries;
Reviews and updates payroll register for accuracy and correct any errors in the employee benefit premium amounts accumulated in the Payworks system on a monthly basis to ensure premiums invoiced are equal to the amounts allocated by employee and expensed to correct programs;
Gain a thorough understanding of employee’s eligibility for the Agency’s Group Health and Welfare Benefits;
Manages MPP process – ensures staff eligibility and monitors timing in which new employees should receive employment benefits and ensure they are enrolled on a timely basis (Group Health, Medical Services Plan and MPP);
Other duties as assigned.

QUALIFICATIONS:

Minimum 3 years of proven, progressive Canadian accounting experience and completion of a Level 2 Canadian accounting program or an equivalent combination of experience, education and training;
Membership with the Canadian Payroll Association and Compliance Practitioner (PCP) professional designation;
Experience with union payroll;
Verbal and written fluency in English at a professional level;
Knowledge and experience with Sage 300 and Microsoft Office software including proficiency in Excel and Word;
Ability to exercise a high level of professionalism and discretion with confidential information;
Strong organizational skills and ability to multi-task are necessary;
Ability to work independently and meet deadlines are required.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcity's staff, clients, and community, recruitment for this position will be conducted virtually.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.