DIVERSEcity Community Resources Society

Youth RISE Case Specialist -Swahili/Kinyarwanda/French/Kirundi/Kinyamulenge

Wed, 19 Aug 2026 18:40:22 +0000

Youth RISE Case Specialist - Swahili/Kinyarwanda/French/Kirundi/Kinyamulenge

Status: Regular, Part-time (Union position)
Hours: 28 Hours/Week
Schedule: Monday to Thursday (9am - 4:30pm)

Grid: 12
Wage: $30.95 - $35.52/hr (starting at $30.95)

Start Date: ASAP
End Date: March 31, 2027

Date Posted: August 19, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by August 25, 2026, internal applications received after this date will not be considered as internal and seniority will not apply.

The Opportunity:

The Refugee & Immigrant Specialized Experience (RISE) program provides individualized support to IRCC eligible vulnerable immigrant and refugee newcomers in the Surrey and Delta communities with the goal of supporting their successful integration into the community through eventual participation or referral to the appropriate settlement programs. The RISE program works with IRCC eligible clients using an integrated, holistic and client-centred model, providing clients with specific One-on-One case management, community connections and group orientations, through a wrap-around approach.

The key areas of responsibility are:

Conducts outreach to solicit client referrals (Aged 15-30) to the program (including working with IRCC RAP);
Responds to client referrals by outlining the program eligibility and services;
Conducts client intake of eligible clients, including service consent, needs assessment or provides information on and referrals to other community service providers, resources and professionals as required;
Conducts in-home assessment of client needs, assets and capacities through interviewing clients, preparing case histories;
Plans, prepares and conducts life skills training, encouragement and support (individual service specific to the needs of newcomer youth);
Participates in the development, and implementation of group services, including the workshops, courses, workshop series and support groups;
Provides in-home and community support and guidance to youth clients and their families; facilitates positive family communication, assists clients in making positive changes and solving problems related to integration and self-sufficiency;
Connects clients to community resources and services through language and cultural support;
Provides emotional support, cultural brokerage and feedback to clients including crisis response and intervention;
Detects issues such as depression, family violence, substance abuse, intergenerational conflicts through the early identification of warning signs that may be present in part as a result of the cultural adjustment challenges faced by the client/client family and to refer clients to the appropriate support services;
Provides crisis counselling as needed to ensure IRCC clients are able to access settlement services;
Develops service/action plans that ensure that are integrated and holistic;
In more complex cases, participates in integrated case management meetings or meets with professionals and social workers to report clients’ activities and progress, discusses case planning, issues and concerns;
Maintains related records and statistics. Produces reports, including intake, progress, and discharge in accordance with established policies and guidelines;
Liaises with other community service providers, professionals to coordinate services and to ensure that interests of clients are considered in decisions affecting them.;
Accompanies clients to meetings and appointments, as needed.
Adheres to agency policies and procedures and standards of practice.

Qualifications candidates will posses:

Diploma in related human/social service field;
One (1) year recent experience in case managing vulnerable refugee youth populations, or an equivalent combination of education, training and experience;
Ability to speak/read/write in English & Swahili/Kinyarwanda/French/Kirundi/Kinyamulenge at a professional level;
Demonstrated recent experience in conducting client needs assessments with multi- barrier vulnerable immigrant and refugee youth populations and implementing a holistic service or action plan;
Demonstrated ability to implement professional boundaries with clients;
Knowledge of the refugee experience and refugee settlement issues and knowledge of community agencies, services and resources, especially in the communities of Surrey and Delta;
Demonstrated ability to work independently, problem solve with confidence to ensure effective case management;
Working knowledge of standard office equipment and software applications;
A valid class 5 Drivers’ license and access to a vehicle;
Ability to work a flexible schedule.

A Criminal Record Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered.

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at (recruitment@dcrs.ca). Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 45+ years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Newcomer Information & Support Worker, Dari & Pashto

Fri, 14 Aug 2026 17:46:06 +0000

Job Title: Newcomer Information & Support Worker, Dari & Pashto
Language: English, Dari and Pashto

Status: Regular, Part-time (Union position)
Vacancies: 1

Wage: $27.53 - $31.57/hr (starting at $27.53)
Grid: 10
Hours: 28 Hours/Week
Schedule: Between Monday-Friday, 9:00-4:30pm (hybrid schedule)

Start Date: September 1, 2026
End Date: March 31, 2028 (with possibility of extension)

Date Posted: August 14, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by August 20, 2026 internal applications received after this date will not be considered as internal and seniority will not apply position will remain open until filled.

The Opportunity:

We are currently recruiting for the role of Newcomer Information and Support Worker - Dari & Pashto to join our team in Surrey, B.C. The Newcomer Information and Support Workers provide newcomer immigrants and refugees with information, orientation, service linking and short-term adaptation counseling to facilitate their successful settlement and integration into the community. As part of this process, the worker acts as a liaison between the immigrant and/or refugee client, and the third-party service providers to facilitate the communication and access to programs and services.

The Key Areas of Responsibility are:

Gather information to assess the needs and issues of newcomer immigrants and refugees and their families, and to develop and implement an action plan to meet these identified needs;
Identify potential and actual risks and barriers encountered by the client and/or his family to access programs and services that are necessary for the successful settlement and integration into the community;
Apply the strengths-based framework, explore with the client/client family past and present coping strategies to address identified challenges/issues, with the goal of facilitating the development of effective coping skills and support mechanisms;
Assist clients in accessing appropriate programs and services for which they are eligible, and to ensure successful linking to these services. This includes liaising between the client and a third-party service provider to link clients to appropriate community and government resources and support services, making referrals to resources related to the economic, legal, social, health, cultural educational and recreational facilities, and assisting clients to complete application forms, such as child tax benefit, childcare subsidy, CPP, MSP, OAS, etc.
Provide information concerning clients rights and obligations as a service recipient and resident of Canada;
Provide interpretation services (both language and cultural) to facilitate interaction/interface between immigrant and/or refugee clients and the community;
Detect issues such as depression, family violence, substance abuse, intergenerational conflicts through the early identification of warning signs that may be present in part as a result of the cultural adjustment challenges faced by the client/client family and to refer clients to the appropriate support services;
Provide life skills support to assist immigrant and/or refugee client families in coping with various daily living activities, such as banking, shopping, English language acquisition, transportation, and access to a variety of community services;
Plan, coordinate and/or provide educational workshops on a variety of topics related to the successful settlement and integration of newcomer immigrants and refugees, such as household management and budgeting, Canadian cultural norms and systems, Canadian laws and regulations regarding child-rearing, income tax, social benefits, etc.

Qualified candidates will possess:

Degree in Social Work or related human services, or Diploma in Community Social Services, and one (1) year recent community services related work experience, or an equivalent combination of education, training, and experience;
Written and verbal fluency in English, Dari & Pashto speaking at a professional level;
Demonstrated knowledge of the needs and issues of immigrants and refugees in Canada;
Must be comfortable working with individuals who have experienced trauma;
Ability to respond to or assist in emergency situations;
Strong interpersonal, mediation, negotiation and conflict resolution skills;
Knowledge and understanding of legislation and policies relevant to immigrants and/or refugees in Canada;
Knowledge in the areas of needs and risk assessment, family dynamics, the impact of trauma, and the settlement and integration process;
Ability to promote and implement education and support group services;
Demonstrated cultural awareness in working with others;
Sound knowledge of community resources, programs, and services;
Demonstrated ability to independently and as part of a team;
Working knowledge of standard office equipment and software applications.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered. Resumes may be reviewed as they are received and the position may close without notice.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at recruitment@dcrs.ca. Any personal information provided will be maintained in confidence.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 46 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Employment Specialist, Employment Programs

Tue, 28 Jul 2026 16:11:55 +0000

Job Title: Employment Specialist, Employment Programs

Status: Regular, Full-time (Union position)
Hours: 35 hours/week (17.5 hours/ week for Coast Capital Credentialing Program & 17.5 hours/week for RBC - Start It Right/ HEAL program)
Schedule: Monday - Friday

Grid: 11
Wage: $29.22/hr - $33.54/hr (starting $29.22/hr)

Start Date: ASAP
End Date: May 15, 2027

Date Posted: July 28, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by August 4, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

We are recruiting for an Employment Specialist to support the Coast Capital Credentialing Program for Newcomer Women, and RBC Start It Right/HEAL for Work programs. The Employment Specialist will provide career and employment services to skilled newcomer women, newcomer youth, and survivors of violence and trauma, helping them overcome barriers, develop career goals, build workforce readiness, and secure meaningful employment.

Responsibilities include career coaching, workshop facilitation, employment counselling, job development and placement, resource navigation, labour market guidance, and connecting participants to mentorship, training, and community supports. Through these programs, participants gain the skills, confidence, and support needed to achieve sustainable employment and long-term career success.

Key Responsibilities:

Recruits clients by liaising with community services, agencies and training institutions to increase client referrals;
Interviews clients and prepares case histories and assesses eligibility for services. Coordinates with community and employment service providers (e.g. Work BC) and refers clients to more appropriate services as needed;
Conducts assessments to find each person skills, interests, employment history and career goals as well as their settlement needs. This may include pre-employment assessments and needs assessments to identify barriers;
Conducts individual employment counselling sessions with clients to gather information, identify challenges, and initiate problem-solving. Assesses clients interests, skills, abilities and readiness as they relate to obtaining and retaining employment and identifies barriers to employment;
Prepares clients for, and supports them during the job search, selection and hiring process. This may include proving assistance with matters such as career development, job search strategies, job readiness and interview skills and connecting clients to settlement and career development related community services and resources;
Creates marketing materials such as brochures, posters, public service announcements etc.;
Prepares and manages case files for clients not eligible for other community or employment services;
Conducts program promotion to community services, media sources and internal marketing;
Provides referrals to short term crisis and mental health counselling;
Plans, develops and facilitates employment workshop sessions;
Develops and maintains a network of appropriate contacts with external service providers to support and follow up on client referrals based on needs and eligibility of client group. Maintains comprehensive inventories of community resources to make available to immigrant and/or refugee clients;
Meets targets and deliverables as outlined in the contract;
Maintains client files and records according to society or program accreditation standards;
Prepares reports and compiles program statistics;
Tracks and forecasts financial obligations within the program;
Attends program planning/review meetings, team and all-staff meetings, and special meetings as required;
Liaises with external stakeholders and attends external meetings, workshops or conferences related to employment and immigrant issues for networking, marketing, advocacy and/or professional development purposes;
Assists with monitoring, development and implementation of quality assurance.

Qualified Candidates will possess:

Diploma in Human Resources or related human services;
One (1) year experience directly related to career development, human resources or recruitment or an equivalent combination of education, training and experience;
Demonstrated knowledge of the needs and issues of job seekers in Canada;
Demonstrated knowledge of relevant community resources, programs and services.
Knowledge of adult learning models, career decision making process, assessment of pre-employment barriers including English as a Second Language;
Knowledge and understanding of legislation and policies relevant to employment in Canada (Employment Standards Act, Work Safe BC, etc.);
Knowledge of post-secondary education system in Canada and the existing employment services;
Demonstrated ability to build relationships across all levels including the ability to present information to multi-cultural groups and employers and one on one career coaching to individuals;
Demonstrated ability to provide support to the target service users in the event of workplace safety or employment standards violation, liaising with service providers such as employment Standard Branch, WorkSafe BC, and other relevant legal assistance;
Verbal and written English proficiency at a professional level;
Demonstrated ability to work collaboratively within a team setting - inter-departmental teams and community service providers;
Intermediate to advanced level user of MS Office, Internet and email applications;
Experience utilizing social media as a method of client recruitment and communication/promotion.

Preference will be given to candidates who also posses:

CCDP or CDP certification;
A second language.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Behaviour Consultant - Farsi, Pashto and/or Dari

Fri, 24 Jul 2026 17:59:59 +0000

Job Title: Behaviour Consultant
Languages: Farsi, Pashto and/or Dari

Status: Temporary, Part-time (Union position)
Number of Vacancies: 1

Wage: $47.26 - $57.84/hr (starting at $47.26)
Grid: 16P
Hours: 22 Hours/Week
Schedule: Monday & Friday - 9.00 am to 4.30 pm (on-site); Wednesday - 9:30 am to 6.00 pm (offsite)

Start Date: August 20, 2026
End Date: Until return of incumbent

Date Posted: July 27, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by August 3, 2026 internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

Working under the direction of the Manager, Women, Families, and Community Health, the Behaviour Consultant works closely with families to develop individualized programs and implement interventions to improve social, communication, and daily living skills of children from 0-6 years with Support needs. In addition to providing direct services to children with support needs, the incumbent also acts as a consultant to support parents and caregivers in implementing strategies at home and in other settings.

Key Responsibilities:

Develop individualized behavior intervention plans for clients based on evaluation, assessment, and analysis of data;
Monitor and evaluate the child’s progress and make adjustments as needed;
Provide direct teaching and training to clients, families, and caregivers on how to implement plan;
Coordinate and advocate for newcomer children with support needs to access safe, timely, effective, efficient, equitable, and client centered care;
Facilitate referral and linkage to services for children with support needs;
Collaborate with schools, other relevant agencies to facilitate support for children with support needs.
Provides support and input for program guidelines and policies that entail quality program delivery.
Provide trainings and case management support to clients as needed.
Promotes public awareness of and support for the program using promotional materials, conducting marketing campaigns, and attending community events.
Researches and compiles a comprehensive database of community resources networks.
Promoting Community Belonging by providing Services that may include but are not limited to: one-to-one peer mentoring; group meetings and gatherings focused on connecting families; informal opportunities to meet/share conversations, parent support groups.
Records and reports on data and information required to meet contractual obligations within firm deadlines.
Maintains accurate statistics as assigned by Manager.
Completes all other related tasks as assigned by the Manager.

Qualified candidates will possess:

A Masters degree in Counselling or Social Work and 2 years of relevant work in the community/social services/settlement sector.
Registered Clinical Counsellor (RCC) designation from the BC Association of Clinical Counsellors
Recent experience supporting children 0-6 years with support needs;
Prior experience in community outreach program is required;
Experience working with diverse and multi-lingual groups;
Knowledge of community resources for families with children with support needs;
Excellent problem-solving ability, communication skills, discretion, and judgment;
The ability to work collectively in a team environment;
Strong English language writing skills;
Fluency in Farsi, Pashto, or Dari languages is required.
A valid Class 5 driver’s license and access to a reliable, fully operational vehicle;

A criminal record check is required as a part of this process.

APPLICATION REQUIREMENTS:

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 45 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Clinical Counsellor, Community Action Initiative

Fri, 24 Jul 2026 17:56:48 +0000

Job Title: Clinical Counsellor, Community Action Initiative
Languages: Dari or Farsi

Status: Regular, Part-time (Union position)
Number of Vacancies: 1

Grid: 16P
Wage: $47.26 - $57.84/hr (starting at $47.26)

Hours: 21 Hours/Week
Schedule: Monday to Fridays including Saturdays based on client’s needs 8 am - 6 pm flex schedule.

Start Date: ASAP
End Date: May 31, 2027

Date Posted: July 24, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by July 30, 2026 internal applications received after this date will not be considered as internal and seniority will not apply – position will remain open until filled.

The Opportunity:

The Clinical Counsellor provides professional client care to clients and client families of diverse cultural origin. Referred clients are at risk due to a combination of issues including cross-cultural conflict, role loss and reversal, substance abuse, parent/teen conflict, suicidal ideation, family violence, marital conflict, and other issues pertaining to immigration and settlement. The Counsellor collaborates with interdisciplinary team members and the Ministry of Children and Family Development’s Child and Youth Mental Health team, Fraser Health Authority, and other health care professionals/providers.

Key Responsibilities:

Provides clinical services to clients in the community by conducting comprehensive assessments, implementing therapeutic interventions during on-going follow-up care, and consulting with the individuals’ general practitioners;
In collaboration with manager, responds to critical incidents with appropriate reporting, safety planning, and crisis intervention to address safety concerns;
Develops and implements approaches to supporting clients that centre around the client’s needs, strengths, and individual preferences;
Provides individual, family, group, and psycho-educational supports as appropriate for the client and family;
Supports the client’s development of stronger relational and community supports;
Works collaboratively with Provincial ministry staff, care professionals, and clients/family in the identification and resolution of client/family mental health issues, ethical dilemmas, concerns regarding services, and coordination and integration of care;
Develops safety plans with the clients to enhance their sense of safety;
Maintains records in accordance with established procedures and policies and prepares/maintains statistical data, correspondence reports and other documentation, as requires;
Participates in service, inter-disciplinary case conferences and team meetings, as required by the employer, shares information, demonstrates and/or provides guidance on clinical/health related tasks, ensures students are aware of assignments developed by the employer and reassigns clinical/health related tasks, as necessary;
Adheres to ethical principles and standards of practice for the counselling profession as it relates to informed consent, confidentiality, and professional conduct;
Provides an ongoing commitment to client services and continuous quality improvement to ensure best practice client services and the most effective delivery of service;
Performs other related duties, as directed by the Manager or designate.

Qualified candidates will also possess:

Master's level university degree in counselling, psychology, social work or a related discipline;
Registered Clinical Counsellor (RCC) designation from the BC Association of Clinical Counsellors;
Two years’ recent related clinical experience working with children, adolescents, and families, substance use or an equivalent combination of education, training and experience;
Demonstrated ability to organize and facilitate groups designed to provide counseling services and therapeutic interventions to a wide variety of participants;
Strong written, verbal and interpersonal communication skills.
Verbal and written fluency in Dari/Farsi
Understanding of the immigrant and refugee experience;
Demonstrated ability to work with the specific cultural population required;
Demonstrated ability to work cooperatively and independently;
Occupational First Aid, or be willing to obtain one upon start of position;
Class 5 BC Driver’s License and access to a vehicle.

A criminal record check is required as a part of this process.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is a blend of remote and in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Account Representative - Casual

Mon, 20 Jul 2026 17:39:01 +0000

Job Title: Account Representative

Status: Casual (Union position)

Number of vacancies: 2

Wage: $30.95 - $35.52/hr (starting at $30.95)

Grid: 12

Schedule: Monday to Friday

Start Date: ASAP

Date Posted: July 20, 2026

Closing Date: Open Until Filled

Please note that internal applicants must apply by July 26, 2026 . Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The Account Representative is responsible for establishing and maintaining relationships with key accounts, providing customer service and ensuring contract staff are scheduled as required.

The key areas of responsibility are:

Previous call center or reception role experience;
Must speak another language. For assistance with translations and/or interpretation;
We prefer candidates who have experience with being an interpreter or translator in the past;
Interpretation and translation knowledge is a must;
Detailed oriented and HIGH multi-tasking skills;
Establish, maintain and grow account relationships with key customers including sales and outreach;
Manage and resolve customer complaints and service issues;
Conduct on-going communications and marketing programs with key assigned accounts;
Process and manage customer accounts and related transactions in the CRM system;
Process and manage accounts receivable and accounts payable functions;
Process and manage analytics and performance metrics from the CRM system, provide monthly reports and statistics;
Receive requests for interpretation and translation services, schedule and assign contract staff for fulfillment;
Maintain intake, evaluation, record keeping and requisitions;
Order and maintain supplies for the Interpretation program;
Keep records of materials expenditures, bills, and claim forms, and monitor day-to-day accounting to facilitate conformance to the program budget;
Support the delivery of training and orientation sessions to interpreters and translators;
Give information to the public regarding the services of the Society;
Ensure new interpreters’ and translators’ files are complete;
Provide telephone reception duties including public inquiries regarding programs and direct calls appropriately;
Adhere to Policies and Procedures and Personnel Policies, Procedures and Practices of the Society;
Attend and/or assist in organizing program events;
Perform other related duties as directed by the manager.

Qualified candidates will possess:

Minimum of one year of experience in an intensive call center operation;
Minimum of one year of experience in an account representative role in a sales and fulfillment function;
Extensive experience in financial systems including accounts receivable, accounts payable, invoicing and collections;
Post- Secondary college level education with completed certificate in a program incustomer service and/or business administration or sales;
Minimum of three years’ recent experience in a customer service related role;
Extensive experience in working with Customer Relationship Management (CRM)database systems;
Highly professional telephone manners, interpersonal skills, excellent organizational and time management skills;
Experience in community interpreting, dispatch and customer request fulfillment.
Experience in customer service, sales and call center operations;
Fluent in oral and written English and fluent in an additional language;
Ability to work well with volunteers, public, and staff from diverse cultural backgrounds;
Ability to maintain billing and record-keeping systems;
Strong background and experience with financial systems and accounting processes and procedures;
High proficiency with computers, including Word, Excel, Access, ACCPACC and CRM database systems;
Typing speed: 50 words per minute.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Accounting Assistant

Tue, 14 Jul 2026 19:05:15 +0000

Job Title: Accounting Assistant

Status: Regular, Full time (Union position)
Hours: 35 hours/week
Schedule: Monday Friday (9:00am - 5:00pm)

Grid: 10
Wage: $27.53 - $31.57/hour (starting at $27.53/hr)
Vacancies: 1

Start Date: ASAP

Date Posted: July 14, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by July 20, 2026 internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The Accounting Assistant supports the Finance team by processing full-cycle Accounts Payable and Accounts Receivable. This role requires multi-tasking, meeting tight deadlines, and collaborating with other members of the finance team and with staff from other departments.

The Key Areas of Responsibility are:

Performs full-cycle accounts payable and accounts receivable functions, including subledger reconciliations;
Disburses, replenishes, and reconciles Translink bus tickets;
Performs collection on delinquent accounts;
Processes and files routine journal entries;
Prepares reports such as statistical summaries and transaction tracking and any other reports requested by the manager;
Assists in the completion of the of month end, budget, audit and various annual reviews and all related tasks;
Provides input and feedback to support the continuous improvement of financial process, systems, and internal controls;
Performs other related duties as assigned.

Qualified candidates will possess:

Completion of Level 2 of a diploma in financial or accounting program;
Minimum 3 years of proven, progressive accounting experience;
Proficiency with Microsoft Office including Excel and Word;
Knowledge and experience with Sage Accpac ERP software;
Demonstrated accuracy and attention to detail;
Ability to maintain confidential information;
Demonstrated organizational skills and ability to multi-task;
Ability to work independently and meet deadlines;
Basic working knowledge of GAAP;
Ability to exercise good accounting judgment and take appropriate action where necessary;
Verbal and written English proficiency at a professional level.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To apply, please upload your resume and cover letter as separate attachments. Please note that only Word or PDF formats can be accepted. As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is currently an in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Coordinator, Youth Eco Alliance

Mon, 29 Jun 2026 18:14:08 +0000

Job Title: Program Coordinator, Youth Eco Alliance

Status: Temporary, Full-time (Union position)
Schedule: Monday - Friday

Hours: 35 hrs/week
Wage: $30.95 - $35.52 (Starting $30.95)
Grid: 12

Start Date: July 10, 2026
End Date: Until return of incumbent

Posting Date: June 29, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by July 6, 2026, internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

Opportunity

The Program Coordinator – Eco Youth Alliance is responsible for coordinating and delivering the Eco Youth Alliance program for immigrant and BIPOC youth aged 15-30 across five regions of British Columbia. The program will equip youth with leadership, project management, and proposal writing skills to design and implement community-based environmental project

Key Responsibilities:

Lead the recruitment, intake, and selection of youth participants for program cohorts.
Develop and facilitate structured workshops covering leadership, project development, proposal writing, and community engagement.
Ensure all program activities align with the Eco Youth Alliance objectives and Canada Service Corps (CSC) micro-grant goals.
Provide logistical support for program activities, including securing venues, coordinating virtual sessions, and managing workshop materials.
Monitor and evaluate the effectiveness of training sessions and modify content as needed to enhance learning outcomes.
Develop and implement structured mentorship and support systems for youth participants.
Support youth in developing competitive micro-grant proposals and oversee the proposal review and selection process.
Coordinate the distribution of 300 micro-grants over two years and track the progress of funded youth-led projects.
Conduct regular check-ins and evaluations with youth project leaders to ensure their projects remain on track and provide necessary support.
Collaborate with environmental organizations and mentors to provide youth with ongoing
guidance.
Track participant engagement, progress, and project success through qualitative and
quantitative data collection.
Conduct surveys, focus groups, and one-on-one evaluations to assess program impact.
Prepare monthly, quarterly, and annual reports for internal and external stakeholders, including funders.

Qualified Candidates will possess:

Post-secondary degree in social sciences, environmental studies, youth development, or a related field;
Minimum of 2 years of experience in program coordination, youth engagement, or community development.; or an equivalent combination of education, training & experience;
Experience working with BIPOC and newcomer youth populations;
Strong knowledge of environmental sustainability, community leadership, and project development.
Excellent facilitation, mentorship, and communication skills.
Excellent verbal and written communication skills in English;
Excellent organizational and time management skills;
Ability to develop and deliver training programs and material;
Able to make public presentations and group facilitation;
Demonstrated ability to work collaboratively within a team setting;
Sound knowledge of community resources and ability to network and build partnerships;
Ability to work with minimal supervision and meet deadlines;
Strong computer literacy skills (including MS Windows, MS Word, MS Works, MS Excel and the internet).

A Criminal Record Check is a requirement of employment.

Please note that we currently have staff on the recall list. If an applicant on the recall list applies to this vacancy, the provisions under Article 13.5 "Recall" of the Collective Agreement will apply and we will not consider internal applications from those with less seniority.

APPLICATION REQUIREMENTS:

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Manager- C.A.R.E for Migrant Workers Support - Subcontractor Monitoring

Fri, 05 Jun 2026 18:57:37 +0000

Job Title: Program Manager- C.A.R.E for Migrant Workers Support - Subcontractor Monitoring

Status: Regular, Full Time (exempt)

Hours: 37.5 hours per week

Schedule: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Start Date: June 15, 2026
End Date: March 31, 2027 (with possibility of extension)

Salary: This position starts at $72,000 per year and increases to $103,535 per year, over a 10- year period. This salary range incorporates experience, yearly salary increments to reward years of service, employee growth and development within the organization.

Date Posted: June 5, 2026

Closing Date: Open until filled

The Opportunity:

Reporting to the Senior Manager, Partnership & Collaboration, the C.A.R.E. Program Manager is tasked with effectively and efficiently coordinating DIVERSEcity's Collective Advocacy for Rights and Education (C.A.R.E.) For the Migrant Workers Support Project. This pivotal role within the organization encompasses delivering high-quality programmatic oversight, fostering relationships with migrant workers and community partners for collaborative continuous support, and driving program improvement through data-driven evaluation. The Program Manager maintains budget and subcontractors, managers human resources, oversees subcontractor performance and financial claims, and manages risk within the C.A.R.E. project. Additionally, the Project Manager will contribute to the agency's strategic platform.

Key Responsibilities:

Collaborate with the Senior Manager on all contractual work, including budget management, preparation of monthly expense claims for both the project and its subcontractors, and financial and narrative reports.
Monitor and ensure program service quality, innovation, participation, utilization, and evaluation.
Develop M.O.U.s for sub-agreement holders, redistributing funding with support from finance, and monitor subcontractors' financial claims and performance.
Monitor and evaluate the collective impact of partnerships on the lives of migrant workers.
Prepare budget forecasts for assigned programs and monitor expenditures with the finance department.
Prepare funding and proposal applications for subcontractors.
Coordinate partner/sub-agreement approaches and mobilize knowledge informed by TFW (Temporary Foreign Workers) lived experience, supported by innovative tools and training.
Set up project infrastructure (project work plan, outreach, and communications plan).
Develop and update the Migrant Worker Knowledge Hub and monthly calendar of events and services.
Provide reports to funders, assigned supervisor, or Board of Directors, as required.
Participate collaboratively within internal teams, external committees, advisory groups, and relevant networks to stay informed on emerging issues, build programming capacity, and advocate on behalf of migrant workers.
Actively develop strategic partnerships with non-traditional sectors and partners.
Conduct sub-contractor negotiations under the direction of the Senior Manager and Director.
Oversee all required C.A.R.E. for Migrant worker's support meetings.
Recruit and coordinate C.A.R.E. project staff and contractors.
Research further funding streams and develop grant proposals based on strategic needs.
Coordinate relevant training, knowledge-sharing and cross-sectoral events.

Qualified candidates will possess:

Minimum university or college diploma in community planning and engagement, social policy, not-for-profit management, or demonstrated related experience in the field.
Minimum three years' experience supervising and developing staff and teams; supervision experience within a unionized environment preferred.
3 years' experience in Project Management, including experience with subcontractor monitoring and evaluation and managing financial claims.
Understanding of the migration and settlement experiences of migrant workers.
Experience with budget forecasting and expenditure monitoring.
Proven success in multicultural settings.
Proven track record of working with multiple community and governmental stakeholders to catalyze collaboration (including agricultural and consulates)
Proven ability to plan large scale events
Deep understanding of equity, diversity, and cultural safety.
Excellent organizational and project management skills.
Understanding of Impact Evaluation and Outcomes measurement.
Ability to multitask and adapt to emerging needs.
Effective communication and public speaking skills.
Strong computer literacy and proficiency with funder Client Management Systems, MS Office 365 (Teams, SharePoint, Word, PowerPoint and particularly EXCEL).
Bilingual – English/Spanish is a definite asset; knowledge of other languages is strongly preferred.
Valid BC (British Columbia) Driver's License and access to a car.
Ability to work some evening and weekends.
Ability to do provincial travel as needed

Application Requirements:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcity' s staff, clients, and community. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at recruitment@dcrs.ca. Any personal information provided will be maintained in confidence.

About DIVERSEcity:

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Residence Worker - Evening (Pending Classification Approval)

Fri, 29 May 2026 17:55:39 +0000

Job Title: Residence Worker - Evening (Pending Classification Approval)
Location: Side by Side Village

Status: Regular, full-time (Union position)
Number of Vacancies: 1
Wage: $25.95 - $29.76/hr (starting at $25.95)
Grid: 10
Hours: 35 Hours/Week
Schedule: Monday to Friday (1pm - 8pm)

Start Date: June 20, 2026
End Date: March 31, 2028

Date Posted: May 29, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by June 5, 2026, internal applications received after this date will not be considered as internal and seniority will not apply.

The Opportunity:

The Residential Worker – Evening provides on-site support to youth and youth with children residing in a transitional housing program. This role focuses on supporting daily stability, safety, and household functioning while contributing to a calm, respectful, and structured living environment.

Working within a trauma-informed, culturally responsive, and harm reduction framework, the Residential Worker supports residents (ages 16–30) who may be experiencing homelessness, instability, or crisis-related challenges. Evening staff play a key role in engagement, basic support, crisis response within protocol, and continuity of care into the overnight period.

KEY RESPONSIBILITIES:

Resident Support & Monitoring

Provide a supportive, respectful, and non-judgmental presence during overnight hours;
Conduct wellness and safety checks, including for youth with children;
Respond to resident needs, including providing immediate emotional support and de-escalation as required;
Support a safe, calm, and structured overnight environment;
Provide supportive engagement and positive role-modelling to encourage stability and routine.

Safety & Crisis Response

Monitor the premises and respond to safety concerns as they arise;
Respond to crises including conflict, distress, or urgent situations;
Follow established protocols, including contacting emergency services when required;
Complete incident reports and documentation according to program policy.

Program Operations & Household Support

Maintain accurate and timely documentation (shift logs, incident reports, resident notes);
Support intake, transitions, or discharges during overnight hours as directed;
Ensure adherence to house guidelines and program expectations;
Perform household duties including cleaning shared/common areas, laundry support, and maintaining supplies;
Support youth in daily living activities, including meal preparation with and for residents and participation in household routines;
Maintain a safe, clean, and welcoming residential environment;
Complete required check-ins in accordance with working-alone policies.

Communication & Team Collaboration

Participate in shift handovers and communicate relevant updates to staff;
Work collaboratively with the broader team to ensure continuity of support;
Attend team meetings and required training sessions.

QUALIFIED CANDIDATES WILL POSSESS:

Education & Experience

Diploma in a related field (e.g., Social Services, Child & Youth Care) or equivalent combination of education and experience;
1 years’ experience working with youth and/or vulnerable populations.

Skills & Knowledge

Understanding of trauma-informed practice, harm reduction, and cultural safety;
Knowledge of community resources in Surrey and surrounding areas;
Ability to respond to crisis situations within established protocols;
Strong interpersonal, communication, and documentation skills;
Ability to work independently during overnight shifts;
Ability to work respectfully with diverse populations;
Lived experience relevant to the population served is considered an asset;
Intermediate/Standard First Aid with CPR-C and AED (or willingness to obtain);
Food Safe certificate is required;
WHMIS certificate is required;
Naloxone trained (or willingness to obtain).

Working Conditions

Work involves supporting individuals experiencing instability and crisis-related situations;
Moderate to high-stress environment at times;
Requires monitoring of safety, household dynamics, and resident wellbeing;
Ability to respond effectively to emergencies and interruptions.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Residence Worker - Overnight (Pending Classification Approval)

Fri, 29 May 2026 17:55:24 +0000

Job Title: Residence Worker - Overnight (Pending Classification Approval)
Location: Side by Side Village

Status: Regular, part-time (Union position)
Number of Vacancies: 1
Wage: $25.95 - $29.76/hr (starting at $25.95)
Grid: 10
Hours: 28 Hours/Week
Schedule: Monday to Thursday (7pm - 2am)

Start Date: June 20, 2026
End Date: March 31, 2028

Date Posted: May 29, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by June 5, 2026, internal applications received after this date will not be considered as internal and seniority will not apply.

The Opportunity:

The Residential Worker – Overnight provides on-site support to youth and youth with children residing in a transitional housing program. This role focuses on supporting daily stability, safety, and household functioning while contributing to a calm, respectful, and structured living environment.

Working within a trauma-informed, culturally responsive, and harm reduction framework, the Residential Worker supports residents (ages 16–30) who may be experiencing homelessness, instability, or crisis-related challenges. Overnight staff play a key role in engagement, basic support, crisis response within protocol, and continuity of care into the overnight period.

KEY RESPONSIBILITIES:

Resident Support & Monitoring

Provide a supportive, respectful, and non-judgmental presence during overnight hours;
Conduct wellness and safety checks, including for youth with children;
Respond to resident needs, including providing immediate emotional support and de-escalation as required;
Support a safe, calm, and structured overnight environment;
Provide supportive engagement and positive role-modelling to encourage stability and routine.

Safety & Crisis Response

Monitor the premises and respond to safety concerns as they arise;
Respond to crises including conflict, distress, or urgent situations;
Follow established protocols, including contacting emergency services when required;
Complete incident reports and documentation according to program policy.

Program Operations & Household Support

Maintain accurate and timely documentation (shift logs, incident reports, resident notes);
Support intake, transitions, or discharges during overnight hours as directed;
Ensure adherence to house guidelines and program expectations;
Perform household duties including cleaning shared/common areas, laundry support, and maintaining supplies;
Support youth in daily living activities, including meal preparation with and for residents and participation in household routines;
Maintain a safe, clean, and welcoming residential environment;
Complete required check-ins in accordance with working-alone policies.

Communication & Team Collaboration

Participate in shift handovers and communicate relevant updates to staff;
Work collaboratively with the broader team to ensure continuity of support;
Attend team meetings and required training sessions.

QUALIFIED CANDIDATES WILL POSSESS:

Education & Experience

Diploma in a related field (e.g., Social Services, Child & Youth Care) or equivalent combination of education and experience;
1 years’ experience working with youth and/or vulnerable populations.

Skills & Knowledge

Understanding of trauma-informed practice, harm reduction, and cultural safety;
Knowledge of community resources in Surrey and surrounding areas;
Ability to respond to crisis situations within established protocols;
Strong interpersonal, communication, and documentation skills;
Ability to work independently during overnight shifts;
Ability to work respectfully with diverse populations;
Lived experience relevant to the population served is considered an asset;
Intermediate/Standard First Aid with CPR-C and AED (or willingness to obtain);
Food Safe certificate is required;
WHMIS certificate is required;
Naloxone trained (or willingness to obtain).

Working Conditions

Work involves supporting individuals experiencing instability and crisis-related situations;
Moderate to high-stress environment at times;
Requires monitoring of safety, household dynamics, and resident wellbeing;
Ability to respond effectively to emergencies and interruptions.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is open to current employees of DIVERSEcity only.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Manager, Surrey LIP & BCYN LIP RIF Network

Thu, 14 May 2026 20:27:02 +0000

Job Title: Manager, Surrey LIP & BCYN LIP RIF Network
Status: Temporary, Full Time (exempt)
Hours: 37.5 hours per week
Schedule: Monday - Friday from 8:30 am - 4:30 pm (some evenings and weekends as required)
Location: Surrey, BC

Start Date: ASAP
End Date: March 31, 2028

Date Posted: May 14, 2026
Closing Date: May 28, 2026, open until filled

The Opportunity

DIVERSEcity Community Resources Society is seeking a Manager, Surrey LIP & BCYN LIP RIF Network to oversee the Surrey Local Immigration Partnership (LIP) and the BC Yukon LIP RIF (Réseau en immigration francophone) Network (BCYN) in Surrey, BC. Reporting to the Senior Manager, this role will facilitate collaboration among LIPs, RIFs, and key stakeholders, coordinate initiatives that support newcomer settlement and integration in Surrey, and ensure project deliverables align with federal and community priorities.

The Manager will oversee network engagement, strategic planning, capacity building, and project administration for the BCYN LIP RIF Network, strengthening partnerships across BC and Yukon. For the Surrey LIP, the Manager will lead outreach and engagement efforts, maintain the LIP Council, provide secretariat and coordination services, and develop immigration-related information and capacity-building opportunities tailored to the Surrey community. This role requires responsiveness to emerging immigration trends and evolving newcomer needs while working closely with the Manager, Delta LIP & BCYN LIP RIF Network, as well as partner staff supporting the BCYN LIP RIF Network.

Key Responsibilities

Network Coordination & Stakeholder Engagement

Serve as the primary liaison between LIP Council members, BCYN network members, government agencies (IRCC), and other key stakeholders to foster collaboration and innovation in newcomer services.
Develop and implement a clear and effective communication strategy to keep LIP Council members and network members informed via newsletters, reports, blogs, and social media.
Organize and facilitate Surrey LIP Council Meetings, BCYN network meetings, advisory meetings, and working groups, ensuring meaningful collaboration and actionable outcomes.
Prepare and lead an outreach and engagement plan to ensure diverse representation on the Surrey LIP council and Immigrant Advisory Table
Strengthen partnerships by coordinating stakeholder meetings focused on immigrant attraction, retention, and integration.

Project Management & Administration

Work with the Senior Manager to develop budgets, manage cash flows, and prepare monthly financial and quarterly narrative reports
Supervise supporting staff and consultants, ensuring alignment with project objectives and contractual requirements.
Conduct program evaluation, collecting impact stories and administering surveys to measure network effectiveness and identify trends.
Prepare and write annual reports, action plans, and community forum reports for Surrey LIP and BCYN.

Capacity Building & Knowledge Sharing

Plan and execute training sessions, webinars, and workshops for both settlement and non-settlement partners to enhance collaboration and best practices in immigrant integration.
Develop resources, tools, and educational materials tailored to local and regional LIP and RIF priorities.
Oversee the development and maintenance of online resources, including Surrey LIP service mapping tools and demographic profile.

Event Planning & Community Engagement

Organize and participate in major initiatives and events, such as the Surrey Community Stakeholder Forum, Anti-Racism Week, and Welcoming Week, to promote diversity, inclusion, and newcomer engagement.
Work with community organizations in newcomer hubs to enhance outreach and public awareness campaigns on immigration and integration.

Qualifications:

Minimum university or college diploma in community planning and engagement, community development, social policy, not-for-profit management or demonstrated related experience in the field;
2 years’ experience in supervising, developing and empowering staff and teams;
3 years’ experience in Project Management;
Understanding of migration and settlement experience of refugees and immigrants; settlement systems in Canada, barriers to integration
Deep understanding of the community demographics and social fabric of the local community;
Proven success in working in multicultural settings;
Proven track record of working with multiple cross-sector partners to catalyze collaboration;
Proven ability to lead and facilitate group discussions, workshops and meetings, ensuring active participation and collaboration among diverse stakeholders and collective decision-making
Deep understanding of equity, diversity and cultural safety and the impacts of Gender Based Analysis in community engagement
Excellent organizational and project management skills;
Ability to multitask and adapt to emerging needs;
Effective communication and public speaking skills; report writing, briefing notes
Bilingual – English/French is a definite asset, knowledge of other languages is strongly preferred.

A Criminal Record Check is a requirement of employment.

Application Requirements:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

Additional Information:

This position is based in our Surrey office and offers a blend of in-office and remote work. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. As an organization we continue to monitor public health and safety guidelines in order to maintain a safe working environment for DIVERSEcity's staff, clients, and community. This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at recruitment@dcrs.ca. Any personal information provided will be maintained in confidence.

About DIVERSEcity:

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 47 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

LINC Instructor (Casual)

Thu, 07 May 2026 18:29:55 +0000

Job Title: LINC Instructor (Casual)

Status: Casual (Union position)
Vacancies: 2
Hours: On-Call Monday - Thursday
Grid: 14P
Rate: $40.03-$50.59 (Starting at $40.03/hr)

Start Date: ASAP

Date Posted: May 7, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by May 14, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The LINC Instructor is responsible for planning and delivering ESL instruction to adult students at the beginner to intermediate levels, CLB Literacy to CLB 8. The primary duties for this position include assessing and monitoring student progress, development of curriculum and teaching materials, and providing settlement information to students.

The key areas of responsibility are:

Have working knowledge of the philosophy and teaching objectives of the LINC program as stipulated by IRCC (Immigration, Refugees Citizenship Canada)
Ensure students achieve the outcomes set by IRCC.
Prepare, plan and deliver settlement and English language instruction.
Develop and prepare instructional objectives and lesson plans, which conform to the program curriculum.
Deliver and prepare multi-leveled, student-centred, lesson material and teaching aids.
Monitor and record student progress on a regular basis in order to maintain continuous quality improvement standards.
Maintain student files and portfolios.
Handle all student-related concerns as outlined in the LINC Program Guidelines and Procedures.
Keep the Manager and the LINC Coordinator informed of significant developments relating to students and the LINC program.
Perform required administrative duties; take attendance, complete monthly reports, submit termination and graduation forms, field trip forms, etc.
Participate in the on-going development of program curriculum and policies by attending and actively participating in team meetings and CD meetings.
Stay abreast of current developments in the field of Adult Education and TESL and continue to upgrade professional skills to meet current standards.
Stay aware of settlement issues in the local community.
Adhere to Society and personnel policies, procedures and practices.
Attend DIVERSEcity meetings and participate in multi-disciplinary committee work.

Qualified candidates will possess:

Baccalaureate degree from a recognized university and a TESL certification from a training institute accredited by TESL Canada
Relevant and recent 1 year experience in Adult ESL Education, ELSA, or LINC required.
Demonstrated knowledge of CLBs and PBLA;
Knowledge of settlement issues an asset;
Demonstrated ability to develop teaching materials appropriate to the curriculum of the program and to meet the diverse needs of students.
Exceptional written and oral English language communication skills.
Possess skills in facilitating group discussion and problem solving.
Ability to work both independently and cooperatively in a team environment.

APPLICATION REQUIREMENTS:

This position is not available for relocation or sponsorship; we can only consider those legally entitled to work in Canada.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is completely in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 46 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organisation committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at https://www.dcrs.ca/.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Assistant- LINC (Casual)

Thu, 07 May 2026 18:29:17 +0000

Job Title: Program Assistant - LINC (Casual)
Status: Casual (Union position)
Vacancies: 5
Wage: $25.95/hr – $29.76/hr (starting at $25.95/hr)
Grid: 10
Hours: On-Call Monday - Thursday

Start Date: ASAP

Date Posted: May 7, 2026

Closing Date: Open Until Filled

Please note that internal applicants must apply by May 14, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The program administrative assistant is responsible for all administrative duties related to the LINC program which has a large student body. These duties primarily include maintenance of wait lists, student registration, record keeping, customer service and clerical duties.

The key areas of responsibility are:

Greets clients/visitors to the organization in a professional and friendly manner.
Answers phone and/or in person inquiries and routes to appropriate staff members if required.
Displays understanding of internal and external programs and facilitates referrals to the appropriate services.
Responds to routine queries regarding the organization and services provided.
Assists with client intake procedures by obtaining basic information, providing interpretation where needed, assisting in completing forms, and managing waitlists in accordance with established guidelines.
Maintain knowledge of the availability and eligibility requirements of current English programs and provide referral information, as necessary.
Contact students when seats are available, register and place students in class and maintain student records using iCARE, spreadsheets and CRM.
Perform all clerical duties related to the LINC program, such as typing letters, monthly reports, class lists, waitlists, etc. Keep supervisor and manager informed of problem areas or emerging trends and briefs them on any issues, concerns, matters and meetings.
Liaise with instructors and day care staff regarding student movement, space availability and provide day-to-day information.
A resource person to settlement workers regarding the LINC program including their purpose, referral and registration processes, waitlist procedures, available classes, and schedules.
Liaise with assessment centres regarding client referrals and space availability.
Compile and maintain program statistical information and reports to the funder.
Perform opening and closing office procedures such as opening and closing the building if they are first to arrive or last to leave.
Collects, researches, organizes and summarizes data from a variety of sources and produces reports; Performs analysis of reported information; Keeps supervisor informed of problem areas or emerging trends and briefs them on any issues, concerns, matters and meetings.
Maintains client and program information using spreadsheet and/or database software.
Assists in coordinating and completion of projects that help with funding proposals
Support management with the preparation of funding proposals and program budgets by maintaining records in spreadsheets and providing information about the classes they manage as needed.
Keep manager and supervisor informed of significant developments.
Type and edit program correspondence including reports and other documents.
Perform clerical functions such as photocopying, scanning, and faxing
Check supply inventories, compile needed supplies and provide recommendations.
Occasionally, assist with program promotion to community services, the media and DIVERSEcity’s programs by promoting language programs at events, distributing flyers to community services, and responding to email or phone inquiries by providing program details.
Participate as a positive and cooperative team member, attend meetings and participate in Society committees and events as required and /or directed.
Adhere to Policies and Procedures and Personnel Policies, Procedures and Practices of the Society.
Other duties as required

Qualified candidates will possess:

Post-secondary certificate in Office Administration and a minimum of 2 years experience in an office environment.
Familiarity with the LINC intake and registration process.
Excellent English communication skills, written and oral.
Ability to communicate effectively with people with limited English proficiency.
Excellent computer and Internet skills (advanced knowledge of MS Office, CRM and iCARE), with a typing speed of 50wpm.
Competency with office equipment, procedures and business communications.
Ability to work cooperatively within a team.
Exhibits cross-cultural competency.
Fluent in one of the IRCC contracted languages.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is "in-person" services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit https://www.dcrs.ca/news/diversecity-re-opening-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Early Childhood Educator Assistant- LINC (Casual)

Thu, 07 May 2026 18:28:50 +0000

Job Title: Early Childhood Educator Assistant - LINC (Casual)
Status: Casual (Union position)
Vacancies: 5
Wage: $23.73 - $27.19 (starting at $23.73)
Grid: 6
Hours: On-Call Monday - Thursday

Start Date: ASAP

Date Posted: May 7, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by May 14, 2026 internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

As part of the Language Programs team, the Early Childhood Educator provides a caring and positive learning environment for children in the childcare programs. The primary responsibilities for this position are planning, preparing and delivery of daily early childhood educational activities.

Key Responsibilities:

Maintain a safe, caring, and positive learning environment, remaining alert and responsive to children's needs at all times.
Assist Early Childhood Educators in classroom activities, including the preparation of materials and program delivery.
Foster creativity, exploration, and curiosity by helping create an engaging learning environment.
Support children in developing essential social skills such as sharing, cooperation, and communication.
Ensure a clean, organized, and safe classroom environment.
Follow appropriate guidelines for discipline and behavior management, adhering to center policies.
Report any suspected child abuse immediately to the Daycare Coordinator.
Comply with childcare licensing regulations, DIVERSEcity’s Childcare Policy Manual, and organizational policies and procedures.
Perform additional duties as required.

Qualified Candidates will possess:

Early Childhood Education Assistant (ECEA) certification.
Minimum of one year of experience working with children (ages 0–6) in a childcare setting.
Strong understanding of child development and sensitivity to the needs of young children and their families.
Cross-cultural experience and knowledge of settlement-related issues.
Valid Standard First Aid and CPR certification.
Strong verbal and written communication skills in English.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

This position is based in our Surrey office and is in-person services. DIVERSEcity has implemented new safety procedures for in-office and in-person work, to view our safety plan, please visit www.dcrs.ca/news/diversecity-covid-19-safety-plan/. Successful candidates will be provided with the training and equipment to safely carry out their duties, ensuring the best protection for our staff and clients.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Data and Quality Support Coordinator- (Pending Union Classification Approval and Funder Approval)

Wed, 08 Apr 2026 17:50:34 +0000

Job Title: Program Data and Quality Support Coordinator

Status: Regular, full time (Union position)

Number of Vacancies: 1

Wage: $29.17 -$33.49 (starting $29.17)

Grid: 12

Hours: 35 Hours/Week

Schedule: This position requires availability for at least two days per week, Monday to Friday, for either morning shifts (8:30 AM–4:00 PM) or evening shifts (1:00 PM–8:30 PM).

Start Date: May 11, 2026

End Date: March 31, 2027

Date Posted: April 8, 2026

Closing Date: Open Until Filled

Please note that internal applicants must apply by April 15, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

PURPOSE:

The Program Data and Quality Support Coordinator in Language Programs Department will work alongside Manager to ensure the accuracy, consistency, and integrity of LINC program data—including in ICARE—across the full client lifecycle by monitoring, validating, and coordinating client, course, and attendance information; supporting timely and accurate data entry and follow-up from intake through participation, status changes, and exit; and acting as a key liaison between program teams and data/IT functions to enable reliable reporting and informed program management.

DUTIES AND RESPONSIBILITIES:

• Conduct routine program-level data quality checks to ensure LINC client records, attendance, and course data are complete and accurate in CRM and associated funder databases & reporting (e.g. ICARE)

• Cross-check data entered by instructors and Program Assistants against class lists, schedules, and attendance records.

• Monitor and flag client eligibility and status issues (e.g. ineligible, inactive, or incorrectly coded clients) for follow-up.

• Support resolution of rejected ICARE records by reviewing source data and coordinating corrections with program staff.

• Assist with course and class data management, ensuring instructors, schedules, delivery modes, and locations are correctly reflected across all corresponding systems.

• Run basic queries and standard reports to support program monitoring and manager follow-up.

• Identify recurring data issues and escalate systemic trends to LINC program manager and database coordinator/data team.

• Act as a liaison between the LINC program and the central data & IT team, supporting consistent interpretation and use of data processes.

• Support onboarding and ongoing guidance for staff on standardized & accurate, and timely LINC data entry practices and expectations. Serve as the program data point person, coordinating data readiness during reporting periods by conducting pre reporting checks, flagging training needs to Program Management, and supporting LINC participation in data related pilots or process changes in collaboration with the central data/IT team.

• Maintains related records and statistics to produce quarterly annual reports as

required.

QUALIFICATIONS:

• Diploma in Business Administration, Information Systems, or a related field.

• Minimum 2 years’ recent, data administration, or reporting within LINC or comparable government-funded programs; or an equivalent combination of education, training, and experience.

• Sound knowledge of LINC program policies, procedures, and funder reporting requirements.

• Demonstrated knowledge of ICARE, including data entry standards, validation processes, and error resolution.

• Understanding of client eligibility, attendance tracking, and lifecycle data requirements (intake to exit).

• Knowledge of data quality assurance practices, privacy legislation, and confidentiality requirements.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Program Assistant- LINC

Tue, 31 Mar 2026 20:18:02 +0000

Job Title: Program Assistant
Status: Temporary Part-time (Union position)
Vacancies: 1
Wage: $25.95/hr – $29.76/hr (starting at $25.95/hr)
Grid: 10

Hours: 16 hours per week

Schedule: Monday-Thursday 4:30 pm to 8:30 pm

Start Date: As soon as possible

End Date: May 31, 2026 or return of incumbent

Date Posted: March 31, 2026
Closing Date: Open Until Filled

Please note that internal applicants must apply by April 8, 2026. Internal applications received after this date will not be considered as internal and seniority will not apply. Position will remain open until filled.

The Opportunity:

The Program Assistant departments in a range of program support tasks. These include including collecting, typing, editing program correspondence, tracking program expenses, checking and tracking supplies and inventory, booking clients for information sessions, workshops or individual appointments, the maintenance of staff timesheet records and assisting with client follow up and surveys.

The key areas of responsibility are:

Types and edits program correspondence including reports and other documents;
Book clients for information sessions, workshops and individual appointments;
Assist with program promotion to community services, the media and DIVERSEcity’s programs;
Assist with recruitment and intake for program;
Assist with setting up rooms and resources materials;
Assist with client follow-up;
Compile and organize program statistics, files, and resource materials;
Check supply inventories, order and purchase program materials with approval from Manager;
Perform opening and closing office procedures;
Attend and/or assist in organizing program events;
Participate as a positive and cooperative team member, attend meetings and participate in Society committees and events as required and /or directed;
Adhere to Policies and Procedures and Personnel Policies, Procedures and Practices of the Society.

Qualified candidates will possess:

Certificate in Office Administration and a minimum 1-year experience in an office environment; or an equivalent combination of education, training and experience;
Strong written and spoken English communication skills;
Excellent computer and Internet skills (advanced knowledge of MS Office, Excel and other databases), with a typing speed of 50wpm;
Competency with office equipment, procedures and business communications;
Professional telephone manners and interpersonal skills;
Ability to work cooperatively within a team, have excellent organizational and time management skills.
Cross cultural competency.

A Criminal Record Check is a requirement of employment.

APPLICATION REQUIREMENTS:

This position is not available for sponsorship, only candidates legally entitled to work in Canada can be considered.

To view all opportunities at DIVERSEcity visit www.dcrs.ca/work-with-us/.

ADDITIONAL INFORMATION:

A comprehensive job description will be provided to all candidates shortlisted for interviews.

About DIVERSEcity

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.